Patient Care Coordinator

1 week ago

Stafford, United States Interim Healthcare - Houston Full time

Interim HealthCare, one of the nation’s leading providers of home care, is now seeking a Patient Care Coordinator to join our all star team at our Pearland office.

Essential Functions:

  • Ensures all clinical visits needed are appropriately scheduled to meet the agency’s patient care and service needs and in accordance with physician’s orders, agency standards and regulatory requirements
  • Tracks and provides feedback to the Clinical Services Manager when scheduled visits are missed
  • Coordinates the scheduling of clinical visits for care team in compliance with physician approved orders and clinician plotted visits approved by Clinical Services Manager
  • Ensures compliance with the schedule
  • Communicates any requests to change the schedule to the Clinical Services Manager and, once approved, reschedules missed or declined visits
  • Fields all calls related to the assigned team patients and routes to appropriate care team members
  • Keeps the Clinical Services Manager informed on aspects within the care team specific to EMR scheduling workflow
  • Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met

Minimum Education & Experience Requirements:

  • Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology including previous intake experience of at least one year.

Knowledge, Skills & Abilities Required:

  • Ability to develop strong working relationships, possess team organization and community resources coordination skills.
  • Paid on call rotation.
  • Sound clinical knowledge base.
  • Strong understanding of Axxess EMR software.
  • Strong customer service skills including proactive identification and resolution of customer issues using sound judgment and decision-making skills within parameters established by the Manager.
  • Strong prioritization and time management skills. Must be detail-oriented.
  • Ability to work with minimal supervision and utilize clear, concise, and positive communication skills.
  • Ability to manage and initiate change to better achieve strategic objectives.
  • Demonstrated ability to work under pressure with multiple tasks, changing priorities, and short deadlines.
  • Applicable federal and state health requirements to provide client services as appropriate.

Schedule:

  • This is a full time in office position. Monday-Friday 9am-5pm
PandoLogic. Category:Social Services, Keywords:Health Advocate, Location:Stafford, TX-77477

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