Front Desk Clerk, The Sheraton

1 month ago


Nashua, United States Delaware North Companies Full time

Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at The Sheraton in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

* Weekly pay
* Employee assistance program
* Training and development opportunities
* Employee discounts
* Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

* Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
* Manage cash and credit card transactions while keeping accurate paperwork
* Resolve small guest issues immediately, delivering items to guests as needed
* Monitor and balance the daily figures, post room and tax charges on guest accounts
* Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
* Ability to multitask, function in a professional manner under pressure from guests and supervisors
* No high school diploma or GED required
* Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts



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