Auditing and Customer Service Representative

6 days ago


Nashua, New Hampshire, United States Delaware North Full time
The Night Auditor position at Delaware North Gaming offers a unique opportunity to work in a fast-paced environment and develop valuable skills in financial management and customer service. As a Night Auditor, you will be responsible for performing all night audit functions, including balancing spreadsheets and serving as the Front Office Clerk during your shift.

The estimated annual salary for this position is around $33,000, based on a 20-hour workweek and an hourly rate of $16.00 - $17.00. In addition to a competitive salary, we offer a comprehensive benefits package that includes weekly pay, employee assistance programs, training and development opportunities, employee discounts, and flexible work schedules.

**Responsibilities:**
- Perform night audit functions, including reviewing transactions and maintaining ledger balances
- Reconcile credit card payments and process guest folios
- Assist guests with inquiries and resolve any issues that may arise
- Maintain accurate records and reports, including sales and revenue data
- Collaborate with other departments to ensure seamless operations

**Requirements:**
- High school diploma or equivalent preferred
- Proficiency in Microsoft Excel and other software applications
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision

**Benefits:**
We care about our team members' personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.

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