Current jobs related to Desktop Support Technician - Midland - Ovation Workplace services
-
Desktop Support Specialist
23 hours ago
Midland, Texas, United States Insight Global Full timeDesktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our team at Insight Global. As a Desktop Support Technician, you will be responsible for providing technical support to our clients across the Permian Basin region.Key Responsibilities:Provide technical support for hardware and software issuesTroubleshoot and resolve...
-
Desktop Support Specialist
2 weeks ago
Midland, Texas, United States Computer Transition Services, Inc. Full time{"title": "Desktop Support Technician", "description": "Job SummaryWe are seeking a skilled Desktop Support Technician to join our team at Computer Transition Services, Inc. (CTSI). As a key member of our IT department, you will provide on-site hardware and software support to our clients, ensuring their technology needs are met with exceptional quality and...
-
Midland, TX- Desktop Support Technician II
4 months ago
Midland, United States Heunets Inc Full timeJob Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...
-
Desktop Support Technician
4 months ago
Midland, United States Ovation Workplace Services Inc. Full timeJob DescriptionJob DescriptionDesktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a...
-
Desktop Support Engineer
4 days ago
midland, United States Consulting Solutions Full time2 months Refresh project100% onsite in Odessa / MidlandDesktop refresh project migrating from Windows 10 to Windows 11Reimaging desktopsTroubleshooting LAN/WAN connectivity issues
-
Desktop Support Technician
2 months ago
Midland, United States Computer Transition Services, Inc. Full timeJob DescriptionJob DescriptionCompany DescriptionCTSI has been an employer of choice in West Texas and the Permian Basin since 1985, and our Mission and Values say it all: Exceptional Quality, High Integrity, close relationships and understanding, personal growth and team spirit are among some of the reasons why our employees love working here!For Our...
-
IT Support Specialist
6 days ago
Midland, Texas, United States Kodiak Gas Services, LLC Full timeJob SummaryWe are seeking a highly skilled IT Support Technician to join our team at Kodiak Gas Services, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support and assistance to our employees.Key ResponsibilitiesAssist with hardware and software needs, including installation, diagnosis, and repair of...
-
IT Technical Support, Entry
4 months ago
Midland, United States Kodiak Gas Services, LLC Full timeJOIN THE PEOPLE POWERING KODIAK Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the...
-
IT Technical Support, Entry
4 weeks ago
Midland, United States Kodiak Gas Services, LLC Full timeJOIN THE PEOPLE POWERING KODIAK Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry....
-
IT Support Specialist
4 weeks ago
Midland, Texas, United States Computer Transition Services, Inc. Full timePosition OverviewComputer Transition Services, Inc. is a respected leader in the IT sector, dedicated to delivering exceptional service and innovative solutions. Our core values emphasize quality, integrity, and a commitment to fostering strong relationships with both clients and employees.About Us: Since our inception, we have prioritized enhancing our...
-
IT Support Specialist
4 weeks ago
Midland, Texas, United States Computer Transition Services, Inc. Full timePosition OverviewCompany Overview: Computer Transition Services, Inc. has been a respected employer in the technology sector for many years, embodying values such as exceptional quality, integrity, and a commitment to personal and professional growth.Client Commitment: Our mission is to enhance our clients' operational efficiency and success by delivering...
-
Technical Support Specialist
4 weeks ago
Midland, Texas, United States My Community Credit Union Full timeJob OverviewThe Technical Support Specialist is responsible for delivering first-tier assistance to all personnel through various communication channels. This role involves receiving, prioritizing, documenting, and actively addressing user support requests through a ticketing system. The specialist will ensure effective communication and collaboration with...
-
Applications Support Specialist
3 weeks ago
Midland, United States Community Credit Union Full timeMy Community Credit Union Structured Compensation - Job Description Applications Support Specialist Department: IT Grade: IT5 Reports To: Application Support Lead Classification: Exempt Approved By: HR & SVP of IT Revised Date: 8/23/2022 Summary: Under the direction of the Application Support Lead, performs a full range of duties to maintain the...
-
Applications Support Specialist
4 weeks ago
Midland, United States My Community Credit Union Full time $52,000 - $62,000Job DescriptionJob DescriptionMy Community Credit UnionStructured Compensation - Job DescriptionApplications Support SpecialistDepartment:IT Grade:IT5 Reports To:Application Support LeadClassification:Exempt Approved By:HR & SVP of ITRevised Date:8/23/2022Summary:Under the direction of the Application Support Lead, performs a full range of duties to maintain...
-
IT Technical Support Specialist
6 days ago
Midland, Texas, United States Kodiak Gas Services, LLC Full timeJob SummaryWe are seeking a highly skilled IT Technical Support Specialist to join our team at Kodiak Gas Services, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support and assistance to our organization.Key ResponsibilitiesAssist in hardware and software needs, including installation, diagnosis, and...
-
IT Support Specialist
3 weeks ago
Midland, Texas, United States Energera Inc. Full timeAbout Energera Inc.Energera Inc. is a leading innovator in the energy industry, dedicated to developing cutting-edge solutions to address the sector's most pressing challenges. Our team is passionate about collaboration and forging new relationships to drive positive change and protect the planet.Job SummaryWe are seeking a highly motivated and versatile IT...
-
IT Support Specialist
3 weeks ago
Midland, Texas, United States Energera Inc. Full timeAbout Energera Inc.Energera Inc. is a leading innovator in the energy industry, dedicated to developing cutting-edge solutions to address the sector's most pressing challenges. Our team is passionate about collaboration and forging new relationships to drive positive change and protect the planet.Job SummaryWe are seeking a highly motivated and versatile IT...
-
IT Support Specialist
3 weeks ago
Midland, Texas, United States Energera Inc. Full timeAbout Energera Inc.Energera Inc. is a leading innovator in the energy industry, dedicated to developing cutting-edge solutions to address the sector's most pressing challenges. Our team is passionate about collaboration and forging new relationships to drive positive change and protect the planet.Job SummaryWe are seeking a highly motivated and versatile IT...
-
Device Support Specialist
4 days ago
Midland, Texas, United States MyMichigan Health Full timeJob Summary:As a Device Support Technician I at MyMichigan Health, you will play a critical role in providing top-notch technical support to our end users. This is a fantastic opportunity to join a team-oriented, collaborative environment where you will work closely with our Desktop Support Manager to deliver exceptional service.Key Responsibilities:•...
-
Technical Support Specialist
3 weeks ago
Midland, Texas, United States Computer Transition Services, Inc. Full timeJob Summary:Computer Transition Services, Inc. is seeking a skilled Technical Support Specialist to join our team. As a Desktop Support Technician, you will provide on-site hardware and software support to our clients, and assist the help desk and other areas as needed in our busy Managed Service Provider (MSP).Key Responsibilities:Provide on-site hardware...
Desktop Support Technician
4 months ago
Job Role – Desktop Support Technician
Job Summary
Desktop Technician will provide day to day local\remote desktop support, receive inbound
calls, answer questions, troubleshoot and document steps performed to resolve challenges
with hardware, software and application issues in a ticketing system. The candidate will also
need to facilitate customer resolution for calls and engage their supervisors and managers to
ensure operational consistency across all shifts within the IT Support Center. Desktop Support
Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to
customer’s various core operating systems and platforms, as well be able to provide support
and apply desktop fault resolution for the approved application suite. Ideal candidate should
have relevant 3-5 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and
Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized
peripheral
equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and
workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual,
Smart
Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility
and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC
hardware
installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption
solutions,
Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
