Desktop Support Specialist

2 weeks ago


Midland Texas, United States Computer Transition Services, Inc. Full time
{"title": "Desktop Support Technician", "description": "Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Computer Transition Services, Inc. (CTSI). As a key member of our IT department, you will provide on-site hardware and software support to our clients, ensuring their technology needs are met with exceptional quality and service.

Responsibilities
  • Provide technical support for desktop hardware and software issues
  • Assist the help desk and other areas as needed in our busy Managed Service Provider (MSP)
  • Collaborate with colleagues to resolve complex technical issues
  • Document and maintain accurate records of technical support activities
Requirements
  • Bachelor's Degree in Applied Science or Computer Technology, or equivalent experience
  • Working knowledge of hardware and software, with LAN experience preferred
  • Desktop or previous help desk support experience preferred
  • Certifications are a plus, but not necessary
  • Ability to read, write, and speak English fluently
Work Environment

This is a full-time position that requires occasional travel to client sites. The ideal candidate will have a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service.

Benefits

CTSI offers a comprehensive benefits package, including fully paid health, life, dental, and vision insurance, 401K matching, and more.

", "lang_code": "en-US"}

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