Current jobs related to Technical Support Specialist - Midland, Texas - My Community Credit Union

  • Technical Support Specialist

    4 weeks ago

    Midland, Texas, United States AMR IT Solutions - Staffing, Recruiting & IT Solutions Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at AMR IT Solutions - Staffing, Recruiting & IT Solutions. As a Technical Support Specialist, you will be responsible for providing remote or onsite support related to computers, printers, hardware, or software. You will also be responsible...

  • IT Technical Support Specialist

    2 days ago

    Midland, Texas, United States Kodiak Gas Services, LLC Full time

    Support the Kodiak Gas Services, LLC TeamKodiak Gas Services, LLC is seeking a skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Install, configure, and troubleshoot desktop hardware and softwareProvide...

  • IT Technical Support Specialist

    4 weeks ago

    Midland, Texas, United States Kodiak Gas Services, LLC Full time

    Job SummaryKodiak Gas Services, LLC is seeking a highly skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our computer systems and hardware.Key ResponsibilitiesProvide technical support and...

  • IT Technical Support Specialist

    4 weeks ago

    Midland, Texas, United States Kodiak Gas Services, LLC Full time

    Job SummaryKodiak Gas Services, LLC is seeking a highly skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our computer systems and hardware.Key ResponsibilitiesProvide technical support and...

  • IT Technical Support Specialist

    3 days ago

    Midland, Texas, United States Kodiak Gas Services, LLC Full time

    Job SummaryKodiak Gas Services, LLC is seeking a skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our computer systems and hardware.Key Responsibilities Assist in the installation, diagnosis,...

  • IT Technical Support Specialist

    7 days ago

    Midland, Texas, United States Kodiak Gas Services, LLC Full time

    Support and Maintain Computer SystemsKodiak Gas Services, LLC is seeking a skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for supporting and maintaining our computer systems, desktops, and peripherals.Key Responsibilities:Install, configure, test, maintain, monitor, and troubleshoot...

  • Technical Support Specialist

    3 weeks ago

    Midland, Texas, United States Baker Hughes Holdings LLC Full time

    Technical Support Engineer - Upstream ChemicalsWe are seeking a highly skilled Technical Support Engineer to join our Upstream Chemicals team in Midland, TX. As a Technical Support Engineer, you will play a vital role in ensuring the production of high-quality chemicals for our customers.Key Responsibilities:Provide technical support to customers with...

  • Senior CAD Trainer and Technical Support Specialist

    1 week ago

    Midland, Texas, United States JobRialto Full time

    Job Opportunity:We are seeking a skilled Autodesk CAD Trainer & Technical Support Specialist to join our team at JobRialto. This role involves developing custom training materials and providing technical support for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. The ideal candidate will possess a minimum of 5 years of experience using...

  • IT Support Specialist

    1 week ago

    Midland, Texas, United States INSPYR Solutions Full time

    Job Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at INSPR Solutions.Key Responsibilities:* Provide technical support for desktop computers, laptops, and mobile devices* Troubleshoot hardware and software issues* Install and configure software and hardware* Collaborate with the IT team to...

  • Technical Services Specialist

    3 days ago

    Midland, Texas, United States Dorf Ketal Energy Services Full time

    Job Title: Senior Technical RepresentativeJob Summary: We are seeking a highly skilled Technical Services Specialist to join our team at Dorf Ketal Energy Services. As a Senior Technical Representative, you will be responsible for providing technical support to our customers in the Whitecourt, Grande Prairie & Slave Lake areas.Key Responsibilities:Provide...

  • Technical Services Specialist

    3 days ago

    Midland, Texas, United States Midland College Full time

    Job SummaryThe Technical Services Specialist is a key member of the library team, responsible for assisting the Technical Services Librarian with electronic and physical library acquisitions, cataloging, data entry, office management, and other library projects. This role requires strong organizational skills, attention to detail, and excellent communication...

  • Desktop Support Specialist

    4 weeks ago

    Midland, Texas, United States INSPYR Solutions Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at INSPYR Solutions. As a Desktop Support Specialist, you will be responsible for providing first-level technical support to our clients, troubleshooting and resolving issues with computer hardware and software, and ensuring the optimal performance of...

  • Desktop Support Specialist

    4 weeks ago

    Midland, Texas, United States INSPYR Solutions Full time

    Job Title: Desktop Support SpecialistINSPYR Solutions is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing first-level technical support to our clients, troubleshooting and resolving issues with computer hardware and software, and ensuring that our clients' systems are...

  • Technical Sales Specialist

    2 months ago

    Midland, Texas, United States STEP Energy Services Full time

    Job SummaryWe are seeking a highly motivated and experienced Technical Sales Specialist to join our team at STEP Energy Services. As a Technical Sales Specialist, you will be responsible for developing and executing a sales strategy for our nitrogen pumping equipment and industrial services division.Key ResponsibilitiesDevelop and execute a sales strategy to...

  • Desktop Support Specialist

    2 weeks ago

    Midland, Texas, United States INSPYR Solutions Full time

    Job Title: Desktop Support SpecialistINSPYR Solutions is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing first-line technical support for all enterprise-level software and hardware workstation systems.Key Responsibilities:Provide first contact support for all IT-related...

  • Device Support Specialist

    1 month ago

    Midland, Texas, United States MyMichigan Health Full time

    Job SummaryWe are seeking a highly skilled Device Support Specialist to join our team at MyMichigan Health. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end users, ensuring they have the tools and resources they need to perform their jobs efficiently.Key ResponsibilitiesProvide Tier 2...

  • IT Support Specialist

    3 weeks ago

    Midland, Texas, United States Red Knight Solutions, LLC Full time

    Job OverviewAt Red Knight Solutions, LLC, we're committed to partnering with talented individuals to find the perfect fit for their future. Our approach is centered around aligning expertise with client needs to forge lasting partnerships.We're seeking a skilled Field Specialist to join our Infrastructure Delivery team. Reporting to the Territory Supervisor,...

  • Permian Technical Support Engineer

    1 week ago

    Midland, Texas, United States Baker Hughes Holdings LLC Full time

    Job Title: Permian Technical Support EngineerAre you a Technical Support Engineer looking for a challenging opportunity in the Permian Basin?We are seeking a skilled Technical Support Engineer to join our Upstream Chemicals team in Midland, TX.As a Technical Support Engineer, you will be responsible for:Providing technical support to customers with chemical...

  • Site Underground Technical Specialist

    2 weeks ago

    Midland, Texas, United States Kelly Science, Engineering, Technology & Telecom Full time

    Kelly Engineering is seeking a highly skilled Site Underground Technical Specialist to lead underground utility location and expertise for our Michigan Operations site and surrounding areas.Key Responsibilities:Provide 24/7 support for 811 MISS dig tickets, including updates to drawings and GIS tools.Proactively update drawings and Dow's GIS system for...

  • Device Support Specialist

    7 days ago

    Midland, Texas, United States MyMichigan Health Full time

    Job Summary:MyMichigan Health is seeking a skilled Device Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end users. Your primary focus will be on resolving issues related to hardware, software, and network connectivity.Key Responsibilities: Respond to...

Technical Support Specialist

2 months ago

Midland, Texas, United States My Community Credit Union Full time
Job Overview

The Technical Support Specialist is responsible for delivering first-tier assistance to all personnel through various communication channels. This role involves receiving, prioritizing, documenting, and actively addressing user support requests through a ticketing system. The specialist will ensure effective communication and collaboration with all team members while maintaining a comprehensive understanding of technology resources and operational protocols.

Key Responsibilities:

1. Manage incoming support requests via calls and emails, logging and prioritizing all inquiries using the designated ticket tracking system.

2. Conduct initial assessments of requests, providing first-level assistance for computer systems and software applications, and escalate more complex issues to appropriate personnel.

3. Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, software, and network devices, ensuring optimal performance.

4. Provide desktop support by assisting in the deployment of workstation computers using approved configurations for staff members.

5. Maintain a thorough understanding of company software, usage guidelines, and standard operating procedures.

6. Support technicians in fulfilling service requests as needed.

7. Assist in the inventory management and tracking of all IT assets.

8. Process termination requests from Human Resources and management.

9. Perform additional duties as assigned.