Current jobs related to Merchant Services Relationship Manager - new york city - ABCPOS
-
Administrative Assistant Merchant Services
2 weeks ago
new york city, United States Merchant Industry LLC Full timeAdministrative Assistant with POS Merchant Service ExperienceLocation: Astoria, NYPay: $26-$30 per hour (open to discussion for the right candidate)Job Type: Full-timeMerchant Industry, a growing credit card processing company, is seeking an Administrative Assistant with experience in POS merchant services. The role involves providing administrative support...
-
Administrative Assistant Merchant Services
2 weeks ago
New York, United States Merchant Industry LLC Full timeAdministrative Assistant with POS Merchant Service ExperienceLocation: Astoria, NYPay: $26-$30 per hour (open to discussion for the right candidate)Job Type: Full-timeMerchant Industry, a growing credit card processing company, is seeking an Administrative Assistant with experience in POS merchant services. The role involves providing administrative support...
-
Administrative Assistant Merchant Services
2 weeks ago
New York, United States Merchant Industry LLC Full timeAdministrative Assistant with POS Merchant Service ExperienceLocation: Astoria, NY Pay: $24-$26 per hour (open to discussion for the right candidate) Job Type: Full-timeMerchant Industry, a growing credit card processing company, is seeking an Administrative Assistant with experience in POS merchant services. The role involves providing administrative...
-
Administrative Assistant
2 weeks ago
New York, New York, United States Merchant Industry LLC Full timeAdministrative Assistant - Merchant Services SpecialistMerchant Industry LLC is seeking an experienced Administrative Assistant to join our team. As an Administrative Assistant - Merchant Services Specialist, you will provide administrative support to our operations team, manage merchant and ISO-related tasks, and deliver excellent customer service.Key...
-
Merchant Sales Executive
1 week ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team at Fidelity Information Services. As a Sales Executive, you will be responsible for developing and executing strategies to sell our merchant services to middle-market merchants in assigned territories.Key Responsibilities:Develop and execute sales strategies to...
-
Merchant Market Manager Lead
2 weeks ago
New York, New York, United States Bank of America Full timeJob Description:At Bank of America, we are committed to helping our clients achieve their financial goals through innovative payment processing solutions. We are seeking a highly skilled and experienced Merchant Market Manager to lead our team of field-based Merchant Consultants in providing exceptional client care and driving sales and revenue growth.Key...
-
Merchant Commercial Sales Executive
1 month ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team at Fidelity Information Services. As a Sales Executive, you will be responsible for developing and executing strategies to sell our merchant services to middle-market merchants in assigned territories.Key Responsibilities:Develop and execute sales strategies to...
-
Merchant Sales Executive
1 month ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team at Fidelity Information Services. As a Sales Executive, you will be responsible for developing and executing strategies to sell our payment solutions to middle-market merchants in assigned territories.You will work closely with our banking partners to identify...
-
Merchant Sales Executive
3 weeks ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team at Fidelity Information Services. As a Sales Executive, you will be responsible for developing and executing strategies to sell our payment solutions to middle-market merchants in assigned territories.You will work closely with our banking partners to identify...
-
Sales Executive III-Merchant Regional
2 weeks ago
New York, New York, United States Fidelity Information Services Full timeJob DescriptionAre you a motivated and forward-thinking sales professional looking for a new challenge? At FIS, we're seeking a talented Sales Executive III-Merchant Regional to join our team. In this role, you'll work with a small group of self-motivated sales professionals to help small and medium-sized business owners grow their business through accepting...
-
Sales Executive III-Merchant Regional
1 month ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive III-Merchant Regional to join our team at Fidelity Information Services. As a Sales Executive, you will be responsible for developing and executing strategies to sell services to merchants in assigned territories.Key Responsibilities:Develop and execute strategies for selling...
-
Sales Executive III-Merchant Regional
2 months ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team in the Merchant Regional Sales role. As a Sales Executive, you will be responsible for developing and executing strategies to sell services to merchants in assigned territories.Key ResponsibilitiesDevelop and execute strategies for selling services to merchants...
-
Merchant Market Manager
4 weeks ago
New York, New York, United States Bank of America Full timeJob Description:This role is responsible for leading a team of field-based Merchant Consultants who provide payment processing solutions to small business clients via 1:1 partnerships with small business specialists, financial centers, and other internal partners.Key Responsibilities:Partner with internal leaders to create an integrated experience for...
-
Sales Executive III-Merchant Regional
1 week ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive III-Merchant Regional to join our team at Fidelity Information Services. In this role, you will be responsible for developing and executing strategies for selling services to merchants in assigned territory.Key ResponsibilitiesDevelop and execute strategies for selling services...
-
Senior Merchant Sales Executive
3 weeks ago
New York, New York, United States Fidelity Information Services Full timeJob Title: Senior Merchant Sales Executive About the Role: We are FIS, a leading provider of technology and services to the financial industry. Our team is looking for a Senior Merchant Sales Executive to join our sales team. As a Senior Merchant Sales Executive, you will be responsible for identifying and pursuing new business opportunities with...
-
Sales Executive III-Merchant Regional
1 month ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive III-Merchant Regional to join our team at Fidelity Information Services. As a key member of our sales team, you will be responsible for developing and executing strategies to sell our merchant services to small and medium-sized businesses in your assigned territory.Key...
-
Sales Executive III
3 weeks ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive III to join our team in the Merchant Regional Sales division. As a key member of our sales team, you will be responsible for developing and executing strategies to sell services to merchants in assigned territories.Key Responsibilities:Develop and execute strategies for selling...
-
Merchant Commercial Sales Executive
2 months ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team at Fidelity Information Services. As a Sales Executive, you will be responsible for developing and executing strategies to sell our merchant services to middle-market businesses in your assigned territory.Key ResponsibilitiesDevelop and execute sales strategies...
-
Merchant Commercial Sales Executive
1 week ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Commercial Sales Executive to join our team at Fidelity Information Services. As a Commercial Sales Executive, you will be responsible for developing and executing strategies to sell our merchant services to middle-market merchants in assigned territories.Key ResponsibilitiesDevelop and execute...
-
Sales Executive III-Merchant Regional
3 weeks ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Executive III-Merchant Regional to join our team at Fidelity Information Services. As a key member of our sales team, you will be responsible for developing and executing strategies to sell our merchant services to small and medium-sized businesses in your assigned territory.Key...
Merchant Services Relationship Manager
2 months ago
Position Summary:
The Merchant Service Relationship Manager is responsible for building and maintaining strong relationships with merchants, ensuring exceptional service and support, and driving the success of merchant accounts. This role involves managing key accounts, addressing merchant needs, and facilitating the growth of merchant services by providing strategic guidance and support.
Key Responsibilities:
Account Management:
- Develop and maintain strong relationships with a portfolio of merchant accounts.
- Act as the primary point of contact for merchants, addressing inquiries, resolving issues, and providing ongoing support.
- Understand each merchant’s business model and needs to deliver tailored solutions and recommendations.
Client Onboarding & Integration:
- Oversee the onboarding process for new merchant accounts, ensuring a smooth transition and successful implementation of merchant services.
- Coordinate with internal teams to facilitate the integration of merchant services with the merchant’s existing systems and processes.
Performance Monitoring & Optimization:
- Monitor merchant account performance, including transaction volumes, processing issues, and compliance.
- Provide insights and recommendations to merchants to optimize their use of merchant services and enhance their overall performance.
- Proactively identify opportunities for upselling or cross-selling additional services or products that align with the merchant’s needs.
Customer Service & Support:
- Deliver high-quality customer service by addressing merchant concerns promptly and professionally.
- Manage and resolve escalated issues or conflicts with merchants, ensuring satisfactory outcomes.
- Conduct regular check-ins and reviews with merchants to gauge satisfaction and address any ongoing needs.
Strategic Planning & Development:
- Collaborate with merchants to develop and implement strategies that drive mutual growth and success.
- Analyze market trends and competitive landscape to provide strategic recommendations for improving merchant services.
- Participate in the development of new merchant service offerings and enhancements based on merchant feedback and industry trends.
Reporting & Documentation:
- Prepare and present regular reports on merchant account performance, satisfaction, and key metrics to senior management.
- Maintain accurate and up-to-date records of merchant interactions, agreements, and account details.
- Document and track key action items and follow-ups from client meetings and interactions.
Training & Education:
- Educate merchants on the features and benefits of merchant services, ensuring they are aware of and utilize available tools and resources.
- Conduct training sessions or webinars for merchants to enhance their understanding and use of merchant services.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. Advanced degree or relevant certification is a plus.
- Proven experience in account management, client relations, or a related role within the merchant services or financial services industry.
- Strong understanding of merchant services, payment processing, and related technologies.
- Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with merchants.
- Strong problem-solving skills and the ability to handle complex issues and negotiations.
- Proficiency in CRM software and standard office applications (e.g., MS Office).
- Ability to work independently, manage multiple priorities, and meet deadlines.
Working Conditions:
- Full-time position with standard office hours. Occasional travel may be required for client meetings or industry events.
- Office environment.
