Support Officers

4 weeks ago


Seabrook Beach, United States Lonza Full time
United States, Portsmouth (New Hampshire)

Today, Lonza is one of the world’s largest healthcare manufacturing organizations operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. br>
The Automation & MES Support Specialist will focus on supporting internal customers who use Syncade and DeltaV. br>
This is a Hybrid position, which requires onsite presence at the Portsmouth, NH office 60% of the time at a minimum.
Conduct system troubleshooting on Syncade, and Controls systemSupport floor activities as required to bring running records to successful process conclusion.Support Production via the Helpdesk, assisting with production issues.Perform testing and validation activities for Syncade and DeltaV changes.Perform System administration tasks, i.e. account creation and maintenance, system maintenance, and other tasks as assigned. Assess and incorporate Material Masters and general material properties from SAP.Develop technical knowledge on manufacturing equipment and processes automation systemsSupport resolution of equipment breakdowns and quality issues in the suites with assistancePerform other duties as assigned
Key Requirements:
Certificate/ Associate's degree/ Bachelor of Science in science-related discipline preferred and 1+ years experience in biotech work environmentSome prior knowledge of Biotech manufacturing Controls and/or MES software preferredExcellent Communication Skills. Ability to effectively communicate via writing and oral communication at all levels. Ability to secure relevant information and identify key issues and relationships from a base of informationRelate and compare data from different sources and identify cause and effect relationships. li>
*** Shift Schedule: The shift schedule is from 6am-6pm on a rotating schedule each week ***

Every day, Lonza’s products and services have a positive impact on millions of people. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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