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Global Account Director Toyota

2 months ago

Troy, United States PPG Industries Full time

The Global Account Director reports to the Vice President Automotive OEM Americas and is the top commercial leader for the Toyota customer account globally/regionally. This role is the key PPG face to this dynamic customer. The purpose of this role is to enable profitable growth for the customer and for PPG. This individual will serve to sell all pertinent PPG technologies, services, and represents all segments. This individual will also work across business units to support ONE PPG growth at the account globally.

Account strategy, execution, and speed are critical to this person's success. The ability to be a strong leader and the ability to work externally with customers as well as internally with the regional leadership (segment/sales/technical/field service/manufacturing/supply chain, etc.) is a must.

You will be a member of the Americas regional leadership team. The role will be accountable for top and bottom-line financial performance of the global account. The role will have global exposure and help drive a sustainable future with this fast-paced, high energy customer account with significant growth potential.

Key Responsibilities

  • Accountable for growth performance; revenue & profitability
  • Develop and execute the global account strategy involving the full PPG product portfolio.
  • Develop value selling approach for the customer.
  • Coordinate with strategic marketing the match of PPG and customer strategy.
  • Establish customer contacts across all levels and functions and ensure customer satisfaction.
  • Lead central negotiation & pricing, develop pricing strategy in accordance with internal goals.
  • Determine the need for new products and coordinate the projects internally & x-functional.
  • Build and manage the pipeline.
  • Establish financial report of the account.
  • Demand Forecast
  • Contract Management
  • Approval Management in coordination with customer engineering (PPG)
  • Lead the regional account team in strategy definition & execution.
  • Collect voice of customer and competition landscape and feedback into PPG
  • Collaborate with the local and global Optima Service organization to meet customer expectations.
  • Coordinate regular cadence with all regional sales teams to communicate customer strategy, and provide key updates.

Key metrics to evaluate success:

  • Revenue
  • PC% and $
  • Pipeline value
  • Net share gain (New commercialization - churn)
  • ClientLink usage & sales processes
  • VOC
  • Customer DSO, % current
  • Customer DOI
  • Financial KPI (Overdues etc.)

Demonstrated behaviors:

  • Outstanding communication skills demonstrated by deep customer knowledge, results orientation with executives, able to communicate at all levels, and inspirational leadership with employees
  • Commercially savvy and extremely proactive and responsive problem-solving skills
  • Self-commitment and resilient in the face of adversity
  • Always engaged and ability to manage difficult situations
  • Creative solution provider and loves to win
  • High level of integrity, learning agility, attention to detail, and organization skills

Qualifications:

  • Minimum of 10 years of commercial experience in a leadership role with a proven track record of authentic leadership, cross-functional collaboration, customer intimacy, and delivering results
  • Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.
  • Experience working across multiple regions and cultures.
  • Experience with large OEMs and coatings technology is beneficial.
  • Available for traveling approximately 40-50% of the time.

Why would a top performer consider this role?

  • Future development for regional commercial leader, general manager, or broader commercial roles within PPG
  • Member of regional Americas leadership team
  • Global exposure and helping to drive a sustainable future
  • Fast-paced, high energy customer account with significant growth potential
  • Top and bottom line impact with P&L management

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process. These include health, dental, 401k matching, PTO, and Holiday pay.

PPG:n palkkaluokat ja edut voivat vaihdella paikallisesti, minka johdosta voimme palkita tyontekijoita kilpailukykyisesti eri markkinoilla. PPG huomioi useita tekijoita tehdessan palkkaus- ja palkitsemispatoksia, mukaan lukien osaaminen, kokemus ja koulutus, patevyys ja koulutus, lisenssit ja sertifioinnit seka muut organisaation tarpeet. Muitakin kannustimia voidaan soveltaa.

Tyosuhde-etuohjelmamme on suunniteltu tukemaan tyontekijoidemme terveytta ja hyvinvointia. Vakuutuksiin ja muihin etuihin sovelletaan niita koskevien asiakirjojen mukaisia ehtoja

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.