Seasonal - Call Center Representative
2 weeks ago
Are you positive, motivated, and prepared to learn? Do you excel in assisting customers? We have seasonal job opportunities within our call center in Grand Junction, Colorado. Come join us for the holiday season What will you be doing? Join us and be proud to be the voice of our customers. Our Call Center Reps love helping customers The objective of this role is to establish relationships with our customers. You will be responding to incoming calls, emails, and chats, about our product, ordering process, delivery, and a variety of other customer-related issues. Leverage in-depth questions to reach first contact resolution. These seasonal positions on premise in our call center located at our headquarters. If you have a positive attitude, patience, the ability to resolve issues, and great computer skills, we want you How will you make a difference? Provide outstanding customer service Communicate with customers by phone (both inbound and outbound), via email, or online chat Accurately entering in customers orders Navigate a computer with multiple windows and monitors Resolves any customer issues while providing an outstanding customer experience Manage the customer relationship from the initial call to the closure Keep current with product knowledge To join our Team, you need: Excellent communication skills with strong conflict management and negotiation ability Comfortable multi-tasking using both phone, email, and chat to communicate with customers Be creative; responsive and interested in learning new skills Organized, self-motivated, accurate, detail oriented, and proactive problem-solving with good judgement Personally, demonstrates high level of customer service engagement, problem solving and ability to manage multiple priorities in a time-sensitive driven environment Able to adapt in a changing and growing environment 6 months to 2 years of Call Center experience Proficient knowledge in MS Office Excellent Attendance ? A High school diploma/GED required Why join our team? Employee events, games, parties, potlucks, and all-around fun in the workplace Bi-Weekly Payroll Hourly Wage $18 Base pay + overtime (overtime in December as business needs require and is scheduled by management) October Training Schedule: onsite 8:30a - 4:30p Monday - Friday, after successful completion of training schedule is approximately 25 hours a week through October. November Work Schedule: The call center operating hours are 8a -5p Monday - Friday, on November 19th we start opening on Saturdays 8a-5p, on November 28th the call center expands hours for the season to 7a-6:30p Monday-Friday, Saturdays 8a-5p. December Work Schedule: Call Center operating hours are Monday - Friday 7a - 6:30p, Saturday 8a-5p and Sunday noon-5p
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Seasonal - Call Center Representative
2 weeks ago
Grand Junction, United States Enstrom Full timeAre you positive, motivated, and prepared to learn? Do you excel in assisting customers? We have seasonal job opportunities within our call center in Grand Junction, Colorado. Come join us for the holiday season! What will you be doing? Join us and be proud to be the voice of our customers. Our Call Center Reps love helping customers! The objective of this...
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Call Center Representative
2 weeks ago
Annapolis Junction, United States Ultimate Staffing Full timeOur client is seeking a customer-focused and detail-oriented Call Center Representative to join their team in Annapolis Junction, MD. In this role, you will be responsible for handling a high volume of incoming and outgoing calls, providing exception Call Center, Representative, Business Operations, Customer Service, Retail, Staffing
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Sales Center Representative
1 day ago
Grand Junction, Colorado, United States Grand Junction Media Full timeJob Summary:Grand Junction Media is seeking highly motivated and energetic Sales Center Representatives to join our team. As a Sales Center Representative, you will be responsible for working with new and existing clients to understand their needs and provide solutions.Key Responsibilities:Handle in-bound and out-bound calls to assist clients with their...
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Call Center Customer Service Representative
1 month ago
Grand Prairie, United States LKQ Full timeJob DescriptionJob DescriptionBE LOYAL! BE REWARDED!ARE YOU READY TO BE PART OF AN EXCITING TEAM?!?CONTINUE TO CONTRIBUTE EXCELLENT PERFORMANCE TO YOUR TEAM; YOU COULD BE ELIGIBLE FOR A RETENTION BONUS! UP TO $1,200! ASK YOUR MANAGER FOR DETAILS…As a part of our continued growth we are looking for a dedicated and passionate Call Center Customer Service...
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EBS-Call Center Representative
2 days ago
Grand Rapids, United States TEKsystems Full timeDescription: Must be a Michigan resident to qualify for this role. Bi-lingual candidates needed! Arabic. $17.50/hr, English - $16.97 Position will be remote indefinitely at this time. Must have a quiet place to work without distractions, internet speed of 20 mbps. Hours: Monday - Friday. Must be available from 8am-7pm. The managers will assign the persons...
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Bilingual Call Center Representative
3 months ago
Grand Rapids, United States Xtend Inc Full timeJob Type Full-time Description POSITION SUMMARY The Bilingual Call Center Representative/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed...
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Call Center Specialist
3 weeks ago
Grand Rapids, United States Davenport University Full timeSUMMARY: As a member of the Call Center team, a Call Center Specialist is responsible for receiving all incoming phone calls to the university, scheduling appointments, making appointment confirmation calls, triaging and answering inbound questions or transferring to another department as appropriate, and performing live click-to-chat on the university...
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Call Center Representative
1 month ago
Staten Island Junction, United States NavitsPartners Full timeJob DescriptionJob DescriptionTitle-Call Center Representative -24-11493Location-New york,NYDuties: Schedule appointments, reminder calls to patients. Book and reschedule clinic appointments. Answer customer inquiries regarding their clinic appointments. Must answer phones, utilize in house and pagers, make overhead announcements. Other assignment as...
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Customer Service Representative
24 hours ago
Grand Rapids, Michigan, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our EBS Call Center team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesCustomer...
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Call Center Admissions Specialist
4 weeks ago
Grand Rapids, United States Davenport University Full timeTITLE OF POSITION:Call Center Admissions Specialist PAY CLASSIFICATION:H2101-Non-Exempt Administrative II STATUS:Part-time, Non-exempt DEPARTMENT:Admissions - Call Center LOCATION:Grand Rapids - W.A. Lettinga Campus REPORTS TO:Manager - Call Center SUMMARY: This role is responsible for working cooperatively with Admissions Representatives to generate the...
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Call Center Supervisor
1 week ago
Grand Island, Nebraska, United States Boss Truck Shops, Inc Full timeJob SummaryThe Call Center Supervisor - ERS is a key member of our team at Boss Truck Shops, Inc, responsible for overseeing the daily operations of our customer service department. This role requires a strong leader who can motivate and direct a team of customer service representatives to deliver exceptional service to our customers.Key...
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Call Center Team Lead
3 days ago
Grand Island, Nebraska, United States Boss Truck Shops, Inc. Full timeJob SummaryBoss Truck Shops, Inc. is seeking a highly skilled Call Center Supervisor to lead our team of customer service representatives. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our call center, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesTeam...
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Bilingual Call Center Representative
2 months ago
Grand Rapids, United States Xtend Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound and outbound services. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or email in a timely manner. The MSRs act as an eXtension...
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Bilingual Call Center Representative
2 months ago
Grand Rapids, United States Xtend Inc Full timePOSITION SUMMARY The Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound and outbound services. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or email in a timely manner. The MSRs act as an eXtension of our credit union partners,...
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Call Center Admissions Spec
3 months ago
Grand Rapids, United States Davenport University Full timeSUMMARY: This role is responsible for working cooperatively with Admissions Representatives to generate the enrollment of new students by marketing the university programs, securing admissions applications, scheduling appointments, and making appointment confirmation calls. Additionally this role will make outbound sales calls to prospective students, answer...
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Customer Service
3 months ago
Junction City, United States Advanced Call Center Technologies Full timeLocation: Customer Service in Junction City, KS at ACT Location * **Experience:** Not Specified **Job Description** **TEMPORARILY working from home, MUST have Internet. ACT provides computer equipment. Must be local to the Junction City, KS area** **Advanced Call Center Technologies** is an essential service provider. We help thousands of people every day....
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(Student) Call Center Assistant
4 weeks ago
Grand Rapids, United States Davenport University Full timeAt Davenport University, we know what it takes to be successful. With over 150 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your...
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Call Center Supervisor
4 weeks ago
Grand Island, United States Boss Truck Shops, Inc Full timeOverview JOIN OUR TEAM! Your browser does not support the video tag. The Call Center Supervisor – ERS is responsible for managing, leading, coaching and directing all levels of Emergency Road Service Dispatchers at the Call Center and to serve our customers well by delivering a high standard of efficient customer service representing the...
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Emergency Road Service Call Center Leader
1 week ago
Grand Island, Nebraska, United States Boss Truck Shops, Inc. Full timePosition Overview: The Emergency Road Service Call Center Leader is tasked with overseeing, guiding, mentoring, and directing all tiers of Emergency Road Service Dispatchers within the Call Center. This role is pivotal in ensuring that our customers receive exceptional service, reflecting the company's commitment to excellence. Key Responsibilities: Manage...
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Call Center Agent
3 months ago
Grand Rapids, United States CU* Answers Full time $14 - $15Call Center Agent - Second ShiftPOSITION SUMMARY:The Member Services Representative is responsible for providing day-to-day support for credit union members/callers via inbound & outbound services. This position is required to complete detailed notes when forwarding a request to the credit union either by account tracker or email. Requests able to be handled...