Current jobs related to Call Center Supervisor - Grand Island, Nebraska - Boss Truck Shops, Inc
-
Call Center Supervisor
7 days ago
Grand Island, Nebraska, United States Boss Truck Shops, Inc Full timeJob SummaryThe Call Center Supervisor ERS is responsible for managing, leading, coaching, and directing all levels of Emergency Road Service Dispatchers at the Call Center. The successful candidate will deliver a high standard of efficient customer service, representing the company in the best possible way.Key ResponsibilitiesManage, supervise, and...
-
Grand Island, Nebraska, United States BryanLGH Medical Center Full timeJob SummaryWe are seeking a skilled Certified Nursing Assistant to join our team at BryanLGH Medical Center. As a Certified Nursing Assistant, you will play a vital role in providing high-quality patient care and supporting our medical team in a fast-paced ambulatory care setting.Key ResponsibilitiesAccompany physicians with examinations and procedures to...
-
Grand Island, Nebraska, United States BryanLGH Medical Center Full timeJob SummaryWe are seeking a skilled Certified Nursing Assistant to join our team at BryanLGH Medical Center. As a key member of our ambulatory care team, you will play a vital role in providing exceptional patient care and supporting our medical staff.Key ResponsibilitiesAccompany physicians with examinations and procedures to serve the medical needs of...
-
Operating Room Nurse Supervisor
3 weeks ago
Grand Island, Nebraska, United States Ellicott Center Full timeJob Title: Operating Room Registered NurseEllicott Center, a leading rehabilitation and skilled nursing facility in Buffalo, NY, is seeking a dedicated Registered Nurse to join our Weekend Warrior Program.About the Role:As a Registered Nurse, you will be responsible for providing exceptional care to our residents, ensuring their safety and well-being.You...
-
Therapy and Rehabilitation Supervisor
4 weeks ago
Grand Island, Nebraska, United States Good Samaritan Society Full timeLeadership Opportunity in Rehabilitation ServicesJoin the Good Samaritan Society as a Therapy and Rehabilitation Supervisor, where you will lead a team of therapists and be a key member of the center. We focus on being available, being present, and visible, and encourage 1-on-1 and team meetings, check-ins, and touchpoints. This position includes...
-
Therapy and Rehabilitation Supervisor
1 month ago
Grand Island, Nebraska, United States Good Samaritan Society Full timeJob SummaryAs a Therapy and Rehabilitation Supervisor at the Good Samaritan Society, you will play a key role in leading our therapy team and partnering with nursing and administration to provide high-quality care to our patients. Your expertise and leadership skills will be essential in developing and implementing overall therapy policies, procedures, and...
-
Therapy and Rehabilitation Supervisor
4 weeks ago
Grand Island, Nebraska, United States Good Samaritan Society Full timeJob SummaryWe are seeking a highly skilled and experienced Therapy and Rehabilitation Supervisor to join our team at the Good Samaritan Society. As a key member of our healthcare team, you will be responsible for leading the therapy services department and developing and implementing overall therapy policies, procedures, services, and...
-
Clinical Nurse
4 weeks ago
Grand Island, Nebraska, United States BryanLGH Medical Center Full timeJob SummaryWe are seeking a skilled and compassionate Clinical Nurse to join our Surgery Group at BryanLGH Medical Center. As a key member of our team, you will provide high-quality patient care, coordinate patient flow, and collaborate with physicians to ensure seamless care delivery.Key ResponsibilitiesAssist physicians with examinations and procedures,...
-
Wastewater Operations Manager
2 weeks ago
Grand Island, Nebraska, United States JBS USA Holdings, Inc. Full timeJob SummaryAs a Wastewater Supervisor at JBS USA, you will be responsible for managing a team of maintenance mechanics/operators and supervising water testing samples on a daily basis. You will also attend meetings as scheduled or called, and supervise, evaluate, and direct personnel on shift in performing operations according to sound operating principles...
-
Grand Island, Nebraska, United States Bryan Health Full timeJob SummaryWe are seeking a skilled Certified Nursing Assistant to join our team at Bryan Health. As a key member of our ambulatory care team, you will provide exceptional patient care and support to our medical providers.Key ResponsibilitiesAccompany physicians with examinations and procedures to ensure the medical needs of patients are met.Coordinate the...
-
Weekend Registered Treatment Nurse
2 weeks ago
Grand Island, Nebraska, United States Quality Talent Group Full timeAbout the JobWe are seeking a skilled Registered Nurse Supervisor to join our Weekend Warrior Program at Ellicott Center in Buffalo, NY.Key Responsibilities:Complete resident care requirements by scheduling and assigning nursing staffEstablish a compassionate environment by providing support to residents & familiesProvide information to residents & staff by...
-
Dishwasher
1 month ago
Grand Island, Nebraska, United States Chi Full timeJob SummaryAs a Dishwasher at CHI Health St. Francis, you will play a vital role in maintaining the cleanliness and sanitation of our Dining Center. This is a great opportunity to join our team and contribute to providing high-quality medical care to our patients.Responsibilities• Maintain inventories of dishware, utensils, and equipment• Assist in...
-
Travel Nurse CVICU Specialist
3 days ago
Grand Island, Nebraska, United States Travel Nurse Source Full timeAbout The PositionWe are working with Titan Medical Group to find a qualified CVICU RN for a 13-week assignment in Nebraska.Job Type: Traveler Shift: Night (3x12)Certifications: ACLS/BCLS/BLSTitan Medical is looking for travelers to fill a CVICU position. Call Titan for additional details.About Titan Medical GroupWe take care of you. Our responsiveness,...
-
Medical Office Coordinator
6 days ago
Grand Island, Nebraska, United States GO PHYSICAL THERAPY LLC Full timeJob SummaryGO Physical Therapy LLC is seeking a highly organized and detail-oriented Receptionist to provide front desk coverage for our Balance Mobility & Aquatic Center. The ideal candidate will have flexibility in availability and be open to working variable hours between 8:00am and 5:00 pm on an on-call basis.This is a great opportunity to join a dynamic...
-
Oncology Physician Opportunity
4 weeks ago
Grand Island, Nebraska, United States Delta Companies Full timeCompensation and BenefitsHematology/Oncology (HEMONC) physicians can expect a salary guarantee of $600,000, with partners earning over $1 million annually. The practice offers wRVU production from day one, partnership after two years, and building ownership opportunities. A $40,000 sign-on bonus and relocation assistance are also provided.Responsibilities...
-
Neurosurgeon Opportunity
1 month ago
Grand Island, Nebraska, United States Maxim Healthcare. Full timeMaxim Healthcare: Seeking a Neurosurgeon for a Trauma Center PositionWe are partnering with a reputable healthcare facility to find a skilled Neurosurgeon to join their team. This is a unique opportunity to work in a Level 3 Trauma Center, providing high-quality care to patients in need.Key Responsibilities:Perform daily surgical caseload, including complex...
-
Physician Opportunities in Grand Island
3 days ago
Grand Island, Nebraska, United States Bryan Health Full timePhysician Opportunities at Bryan HealthWe are seeking a highly qualified Internal Medicine or Family Medicine physician to join our team of over 60 providers at our Grand Island Regional Medical Center location.Enjoy a 7 on/7 off schedule with self-scheduling capabilitiesCollaborate with APPs to assist with admissions, triage floor calls, and roundingNo...
-
Facilities Maintenance Associate
3 days ago
Grand Island, Nebraska, United States Mid-Plains Center for Behavioral Healthcare Services, Inc. Full timeJob Title: Part-Time CustodianJob Summary:We are seeking a reliable and detail-oriented Part-Time Custodian to maintain the cleanliness of our facility during evening hours.Key Responsibilities:Perform routine cleaning tasks such as sweeping, mopping, vacuuming, and dusting.Clean and sanitize restrooms, break rooms, and common areas.Empty trash receptacles...
-
Neurosurgeon
4 weeks ago
Grand Island, Nebraska, United States Maxim Healthcare Service Full timeJob Opportunity at Maxim Healthcare ServicesWe are seeking a highly skilled and experienced Doctor of Medicine (MD) to join our team at Maxim Healthcare Services. As a Neurosurgeon, you will be working at one of our partner facilities, providing exceptional patient care and contributing to the success of our organization.Job DetailsLevel 3 Trauma Center40...
-
Wastewater Operations Manager
1 week ago
Grand Island, Nebraska, United States JBS USA Full timeJob Summary: We are seeking a highly skilled Wastewater Operations Manager to oversee the daily operations of our wastewater treatment plant. The successful candidate will be responsible for managing a team of maintenance mechanics/operators, supervising water testing samples, and attending meetings as scheduled or called. Key Responsibilities: Supervise...
Call Center Supervisor
2 months ago
The Call Center Supervisor - ERS is a key member of our team at Boss Truck Shops, Inc, responsible for overseeing the daily operations of our customer service department. This role requires a strong leader who can motivate and direct a team of customer service representatives to deliver exceptional service to our customers.
Key Responsibilities- Manage and coordinate the activities of team employees in conjunction with the Call Center Manager.
- Develop and implement measurement standards to assess team performance and goals.
- Implement a sustainable plan to develop a strong staffing pipeline and improve call center performance levels.
- Plan, supervise, and manage shift operations of the Call Center team.
- Stay up-to-date with industry developments and new technologies.
- Monitor and improve call center performance metrics, customer call detail, resolution status, and historical trends.
- Provide friendly and competent customer service.
- Collaborate with the Call Center Trainer to develop and implement process and procedures.
- Assist with other duties as assigned.
- 3-4 years of customer service and dispatching experience in a call center environment.
- 1-2 years of supervising experience of teams with 5-10 employees.
- Hard skills: Microsoft Office knowledge, Customer Service Software, 30+ WPM required, Event Management, AS400, VOIP Phone System knowledge helpful.
- Soft skills: Reasoning ability, problem-solving, excellent verbal and written communication skills, customer focus, ability to learn quickly, strong management skills, organized, detail-oriented, ability to dissolve conflict and diffuse situations, patience, thorough follow-up, and ability to multitask.
The physical demands described here are representative of those that must be met by the Call Center Supervisor - ERS to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
- The employee must occasionally lift and/or move up to 40 lbs.
- While performing the duties of this job, the employee is required to sit for long periods of time and occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
