Administrative Assistant

1 week ago

Miami, United States Colibri Group Full time
At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.

Gold Coast Schools, proudly part of the Colibri Group family, is Florida's premier provider of professional licensing education with over 50 years of excellence. As a Colibri Group brand, Gold Coast Schools offers pre-license, post-license, and continuing education across various industries, including real estate, CAM, insurance, mortgage, and construction. We deliver our courses through classroom, livestream, and online formats, ensuring flexible learning options for our students.

Position Overview

This role is responsible for assisting and supporting customers/students throughout their efforts in achieving their professional learning goals. This position is a team-oriented, student-facing role that services internal and external customers. This key player will assist these colleagues with their daily duties. This individual will perform various administrative tasks such as accurate data entering of student information, assisting students with licensing applications, processing electronic fingerprints, keeping the facility well maintained, among other duties. To excel in this role, a customer service representative should possess excellent organizational and time-management skills, attention to detail, and strong communication and interpersonal skills.

What You'll Do
    • Handles all incoming service-related inquiries either in person or via phone and digital communication channels
    • Handles customer escalations and/or difficult conversations by utilizing active listening and de-escalation strategies
    • Troubleshoots general customer support technical questions
    • Documents all interactions in CRM system in accordance with established criteria and SLAs
    • Adheres to established departmental metrics by level
    • Performs administrative tasks associated with class processing
    • Completes accurate data entry of student information as well as accurately maintain student and class records
    • Assists students with licensing applications by processing electronic fingerprints
    • Handling deposits and cash transactions
    • Assists in keeping the overall facility neat, clean, and well maintained; keep all brochure holders and supplies well stocked
    • Provide friendly service, support, and encouragement to students
    • Assist the Campus Director and Inside Sales Representatives by confirming class schedules with instructors and assisting with inventory counting
    • Completes other duties and special projects as assigned

What You'll Need to Succeed
    • High school diploma or GED is required with some college preferred
    • 1+ years of customer service or related experience preferred
    • A minimum of one-year administrative experience is required
    • Ability to work some weekends
    • Must be comfortable with change and able to shift focus quickly
    • Ability to operate in a fast-paced and ambiguous environment with an ability to multi-task when needed
    • Must be reliable and punctual
    • Typing/data entry speed of at least 20 wpm
    • Must be Microsoft Proficient, Word, Excel, Outlook, Explorer
    • Excellent customer service skills, including a pleasant demeanor and tactfulness
    • Ability to multi-task in a fast-paced environment
    • Good command of the English language; Bilingual (English/Spanish)
    • Must have the ability to lift boxes up to 40 pounds on a semi-regular basis

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today

  • Administrative Assistant

    3 days ago

    Miami, United States Mastec, Inc. Full time

    The Administrative Assistant will provide administrative and general office support to the site and regional operations. The Administrative Assistant directly impacts business operations by providing efficient and effective support directly to office Administrative Assistant, Operations Manager, Business Operations, Administrative, Assistant, Support,...

  • Administrative Assistant

    1 week ago

    Miami, United States PrideStaff Full time

    Administrative AssistantJob ResponsibilitiesAs an Administrative Assistant, you will be responsible for performing a variety of administrative clerical function to include; managing calendars, answering phone calls, providing information and taking dictation. You will also be responsible for composing memos, transcribed notes and research /create...

  • Administrative Assistant

    1 month ago

    Miami, United States PrideStaff Full time

    Administrative Assistant Job Responsibilities As an Administrative Assistant, you will be responsible for performing a variety of administrative clerical function to include; managing calendars, answering phone calls, providing information and taking dictation. You will also be responsible for composing memos, transcribed notes and research /create...

  • Administrative Assistant

    1 month ago

    Miami, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for an Administrative Assistant in Miami, Florida. This role is primarily involved in the industry of administrative support, providing assistance through various tasks such as customer service, data entry, and email correspondence. As an Administrative Assistant, you...

  • Administrative Assistant

    4 weeks ago

    Miami, United States Blue Mountain Loans Full time

    We are seeking a highly organized and detailoriented Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office. You will support managers and employees through a variety of tasks related to organization and communication. Key Responsibilities: Organize and schedule...

  • Administrative Assistant

    3 days ago

    Miami, United States PDS Tech, Inc. Full time

    Join Our Team as an Administrative Assistant! Job Type: Full-Time, Contract Location: Miami, FL Schedule: 1st Shift Pay Rate: $13.68 - $17.73 per hour Are you a detail-oriented professional who thrives in a fast-paced office environment? Do you enjoy Administrative Assistant, Administrative, Assistant, Operations, Staffing, Support

  • Administrative Assistant

    1 day ago

    Miami, United States SNI Companies Full time

    Job Details Job Overview: We are seeking a detail-oriented, highly organized Administrative Assistant to join our dynamic team. This role will be responsible for managing office operations, providing administrative support to the team, and ensuring the smooth and efficient functioning of our Miami Shores or Medley office. The ideal candidate will have strong...

  • Administrative Assistant

    1 month ago

    Miami, United States SNI Companies Full time

    Job Details Actively seeking out Administrative Professionals for placement in the Doral, Medley Hialeah areas. Job Summary An administrative/clerk assistant will be responsible for organizing, coordinating, and monitoring the office work-flow. Will provides comprehensive administrative support to ensure efficient operation of the office. The role involves...

  • Administrative Assistant

    1 week ago

    Miami, United States SNI Companies Full time

    Job DetailsActively seeking out Administrative Professionals for placement in the Doral, Medley Hialeah areas.Job Summary An administrative/clerk assistant will be responsible for organizing, coordinating, and monitoring the office work-flow. Will provides comprehensive administrative support to ensure efficient operation of the office. The role involves...

  • Administrative Assistant

    3 weeks ago

    Miami, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Administrative Assistant in Aventura, Florida, within the E-Business/Commerce industry. The role will primarily involve administrative tasks and office coordination in a physical workplace.Responsibilities:• Serve as a point person for office-related tasks and...

  • Administrative Assistant

    4 days ago

    Miami, United States Bluenest Development Full time

    We are seeking a skilled construction administrative assistant for our real estate development company. This person will be working in the construction part of the business. Previous experience in the construction industry is required. The successful applicant will have a few years of administrative support experience, excellent computer and time management...

  • Administrative Assistant

    6 months ago

    Miami, United States Medical Audit Professionals Remote Work Freelance Full time $9 - $12

    We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist TEAM of doctors that handle health Insurance Claims medical records review by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, opening the office, making reservations or...

  • Administrative Assistant

    2 weeks ago

    Miami, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Administrative Assistant in Miami, Florida. The role will be based in a dynamic environment where you will be required to handle various administrative and clerical tasks. As an Administrative Assistant, you will be a critical part of the team responsible for...

  • Administrative Assistant

    5 days ago

    Miami, United States Elle Seller Full time

    We are seeking a dedicated and organized Administrative Assistant to join our dynamic team. As an integral part of our organization, you will play a key role in supporting daily operations and ensuring that everything runs smoothly. This position involves a variety of administrative duties that are essential to the efficiency of our...

  • Administrative Assistant

    1 month ago

    miami, United States Ascendo Resources Full time

    Seeking an Administrative Assistant for a Financial Services Firm in Miami! This person will be responsible for supporting various administrative and operational functions. The ideal candidate will have previous administrative experience and will support staff and serve as the first point of contact for visitors. Responsibilities:Oversee daily office...

  • Administrative Assistant

    1 week ago

    Miami, United States HHM Hotels Full time

    Opportunity: Administrative Assistant Provide administrative support for the CEO and COO of an industry-leading and highly respected hotel management, investment and development firm operating over 100 hotels in 20 states. The ideal candidate will possess solid administrative skills and understand the value of confidentiality while demonstrating and...

  • Administrative Assistant

    1 week ago

    Miami, United States University of Miami Miller School of Medicine Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department Dermatology has an...

  • Administrative Assistant

    1 month ago

    miami, United States Vima Foods Full time

    Administrative Assistant open position is a great opportunity to join Vima Foods.We are an international food retailer,that is located in 7 countries, including USA, Mexico,Panama, Dominican Republic, Cuba, Spain and China. So we are a global business organization,working all teams connected to deliver food solutions to our customers.Vima Foods is currently...

  • Administrative Assistant

    4 weeks ago

    Miami, United States Vima Foods Full time

    Administrative Assistant open position is a great opportunity to join Vima Foods.We are an international food retailer,that is located in 7 countries, including USA, Mexico,Panama, Dominican Republic, Cuba, Spain and China. So we are a global business organization,working all teams connected to deliver food solutions to our customers.Vima Foods is currently...

  • Administrative Assistant

    4 weeks ago

    miami, United States Vima Foods Full time

    Administrative Assistant open position is a great opportunity to join Vima Foods.We are an international food retailer,that is located in 7 countries, including USA, Mexico,Panama, Dominican Republic, Cuba, Spain and China. So we are a global business organization,working all teams connected to deliver food solutions to our customers.Vima Foods is currently...