Current jobs related to Front Desk Supervisor - El Segundo - Aimbridge Hospitality
-
Front Office Supervisor
7 days ago
El Segundo, California, United States Highgate Hotels Full time{"title": "Front Office Supervisor", "overview": "We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Highgate Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, while ensuring the smooth operation of our front desk and hotel operations.",...
-
Front Office Supervisor
6 days ago
El Segundo, California, United States Highgate Hotels Full timeJob Title: Front Office SupervisorHighgate Hotels is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Provide attentive and courteous...
-
Front Office Supervisor
7 days ago
El Segundo, California, United States Hyatt House El Segundo Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Hyatt House El Segundo. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest ServiceProvide attentive,...
-
Front Desk Representative
2 weeks ago
El Segundo, California, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient...
-
Front Desk Manager
1 month ago
El Segundo, United States aloft LAX Full timeJob Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Front Desk Representative
2 weeks ago
El Segundo, California, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Highgate Hotels. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and...
-
Front Desk Representative
3 weeks ago
El Segundo, California, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Highgate Hotels. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and...
-
Front Desk Representative
6 days ago
El Segundo, California, United States Hyatt House El Segundo Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt House El Segundo. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...
-
Front Office Supervisor
4 days ago
El Segundo, California, United States Hyatt House El Segundo Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Hyatt House El Segundo. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...
-
Front Office Supervisor
4 days ago
El Segundo, California, United States Highgate Hotels Full timeJob Title: Front Office SupervisorHighgate Hotels is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and maximizing room revenue and occupancy.Key...
-
Front Desk Supervisor
1 month ago
El Paso, United States Staybridge El Paso Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
-
Front Desk Supervisor
1 week ago
El Paso, Texas, United States Staybridge El Paso Full timeJob Summary:The Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.Responsibilities:Customer Service: Provide attentive,...
-
Front Office Supervisor
2 months ago
El Segundo, United States Hyatt House El Segundo Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Front Desk Receptionist
3 weeks ago
El Segundo, United States IDR Full timeJob DescriptionJob DescriptionTo Apply for this Job Click HereIDR is seeking a Front Desk Receptionist to join one of our top medical sales clients. Please note, this role is onsite in El Segundo, CA and a contract position. If you are looking for an opportunity to join a large organization and work within an ever-growing...
-
Front Desk Operations Manager
2 weeks ago
El Paso, Texas, United States The Plaza Hotel Pioneer Park Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Plaza Hotel Pioneer Park. As a key member of our front office team, you will be responsible for overseeing front desk operations, ensuring exceptional guest service, and maintaining high quality and sustainability standards.Key ResponsibilitiesGuest...
-
Front Desk Manager
2 weeks ago
El Paso, Texas, United States The Plaza Hotel Pioneer Park Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Plaza Hotel Pioneer Park. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring that our hotel meets the highest standards of quality and...
-
Front Desk Representative
2 weeks ago
El Paso, Texas, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing the administrative processes of the hotel, and ensuring a positive experience for all.Key ResponsibilitiesProvide attentive, courteous, and...
-
Front Desk Operations Manager
2 weeks ago
El Paso, Texas, United States The Plaza Hotel Pioneer Park Full timeJob Summary:The Front Desk Supervisor is responsible for overseeing front desk operations to ensure exceptional guest service and maintain high quality and sustainability standards at The Plaza Hotel Pioneer Park.Key Responsibilities:Associate Management: Interview, train, and support associates to uphold brand and hotel standards.Guest Relations: Resolve...
-
Front Desk Operations Manager
3 weeks ago
El Paso, Texas, United States The Plaza Hotel Pioneer Park Full timeJob Summary:The Front Desk Supervisor is responsible for overseeing front desk operations to ensure exceptional guest service and maintain high quality and sustainability standards at The Plaza Hotel Pioneer Park.Key Responsibilities:Lead and Develop Team Members: Interview, train, and support associates to uphold brand and hotel standards, ensuring they...
-
Front Desk Agent
3 months ago
El Segundo, United States Hyatt House El Segundo Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
Front Desk Supervisor
4 months ago
Job Summary
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
* At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
* College course work in related field helpful.
* Previous supervisory responsibility preferred.
* Must have a valid driver's license for the applicable state.
* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
* Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
* Must maintain composure and objectivity under pressure.
* Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
* Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
* Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
* Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
* Approach all encounters with guests and associates in a friendly service oriented manner.
* Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
* Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
* Maintain a friendly and warm demeanor at all times.
* Set the standard for guest relations at the Front Desk.
* Obtain all necessary information when taking room reservations.
* Monitor all V.I.P. and special guest requests.
* Review Front Office log and Trace File daily.
* Fully comprehend and execute all relevant phases of the front desk computer system.
* Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
* Be aware of all rates packages and promotions currently underway.
* Be familiar with all in-house groups.
* Be aware of all closed out and restricted dates.
* Follow and enforce all Aimbridge Hospitality hotel credit policies.
* Be able to perform all duties of Front Desk Agent.
* Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
* Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
* Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
* Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
* Have knowledge of and assist in all emergency procedures as required.
* Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
* Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
* Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
* Ensure the maximization of room revenue through Rooms Merchandising.
* Answer all guest inquiries in a timely and professional nature.
* Be involved in departmental meeting planning and execution.
* Help maintain productivity levels at or above budgeted standards.
* Perform any other duty as required by management.
* Assist in training of new hires and current associates on a regular basis.
* Attend meetings as required by management.
Property Details
This is a part of a dual branded property location. These are sister hotels - the Aloft El Segundo/ LAX and the Fairfield by Marriott El Segundo/LAX
Travelers celebrate style at Aloft El Segundo - Los Angeles Airport, a hip new hotel where they'll enjoy a short walk or drive from Mattel, Raytheon and Northrop Grumman offices. We offer complimentary 24-hour shuttle service to LAX, located less than a mile away. We offer easy-breezy access to plenty of shopping hot-spots and beaches nearby. We invite guests to Meet & mingle with friends at our W XYZ Bar, grab a sweet, savory or healthy snack from re:fuel by Aloft, our 24/7 pantry or play in our re:mix lounge. Guests can breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed and custom amenities by Bliss Spa.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan
Compensation Min
USD $16.40/Hr.
Compensation Mid
USD $20.50/Hr.
Compensation Max
USD $24.60/Hr.
