Administrative Assistant
1 week ago
The Administrative Assistant supports various agency departments by executing a variety of office support, data entry & management, organization and administrative tasks which help to ensure the smooth and efficient functioning of various agency departments. The DUI Program Administrative Assistant also performs reception and customer service duties for the DUI office. The AACI DUI program provides multilingual education to DUI offenders on issues regarding alcohol and other substance abuse affecting their driving.
Anticipated schedule is 24-30 hours per week.
Duties and responsibilities
* Perform a variety of clerical duties to support program operations, including filing, preparing records and monthly reports.
* Create, organize, maintain and enter accurate data into records and databases.
* Perform reception and customer service duties both in person and by phone, providing information about program policies.
* Registers new clients and collect payment.
* Compose type, format, proofread, and process documents, such as letters, memos, agendas, reports, and charts.
* Complete other duties and related projects as assigned.
Qualifications
* Demonstrated ability to effectively perform the responsibilities outlined above.
Education & Experience:
* High school diploma or equivalent required; AA degree preferred.
* Two years or more of relevant administrative or clerical support experience.
Knowledge, Skills, & Abilities:
* High level of computer skills, working knowledge of Microsoft Office Suite required.
* Proficient in typical office software, and common office equipment including multi-line phones.
* Detail-oriented, ability to complete tasks with a accuracy, thoroughness and consistency.
* Experience in business writing and document formatting preferred.
* Ability to respond to and effectively prioritize multiple phone calls and other requests.
* Verbal and written fluency in English required; Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese) desired but not required.
Competencies:
* Ability to communicate well with people of diverse cultural professional and experiential background
* Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.
Working conditions
Work is conducted in a standard office environment. Occasional evenings and weekend work is required.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to talk and hear. The employee is required to sit for long periods of time; see to utilize a computer screen; frequently use hands; and reach with hands and arms for activities such as keyboarding.
AACI is an Equal Opportunity Employer
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