Office Assistant

2 weeks ago


Virginia Beach, United States GMA Interventions Full time
Office Assistant - GMA Interventions is seeking an Office Assistant. This is a full-time 35-40 hours per week position, weekdays with some Saturdays.

Responsible for all general secretarial duties:

  • Meet & greet consumers in a courteous and professional manner; Obtain information regarding needed services in a confidential manner;
  • Answer telephone in a courteous and professional manner and relay prompt, accurate messages to appropriate staff, Maintain confidentiality at all times.
  • Ensures pleasant and clean surroundings.
  • Maintains/updates all filing.
  • Responsible for ensuring all copies of all forms are available
  • Provides client telephone screenings and intakes.
  • Provides support to the professional staff as needed, including mailing functions.
  • Responsible for receiving and recording payments.
  • Responsible to make client reminder calls.
  • Responsible to run monthly reports as needed.
  • Enters demographic data and gathers data.
  • Responsible for completing all clients filing, initial auditing of client charts, tracking units on a daily basis.
  • Responsible for preparing and faxing out monthly/ weekly reports and letters to probation officers/referral sources.
  • Responsible for all client intake procedures, screening, ensuring client scheduling according to funding source requirements. (ensuring that client funding/fees are established prior to sessions).
  • Making sure all paperwork is in files and signed by clinician, client.
  • Making sure that files are put together properly and all necessary paperwork has been pulled (30/90 day reviews, monthly reports etc.).
  • Responsible for preparing daily logs
  • Responsible to know and follow the Health and Safety procedures of the agency.
  • Ensure that closed charts (brief case closings and discharges) are taken logged and filed properly.
  • Update client information at each visit.
  • Make sure clients insurance information is correct, send to billing for verification.
  • Ensure all required information is scanned into the EMR on a daily basis.

EXPERIENCE AND QUALIFICATIONS:

  • Computer experience is a MUST.
  • Skill in word processing, data entry, language use, and spelling.
  • Customer Service skills in a professional environment.
  • Ability to deal professionally and effectively with the public.
  • Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one's own limitations.
  • Ability to maintain confidentiality and understand HIPAA.
  • Attention to detail is a requirement for this job.

Bilingual in Spanish a plus.

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