Post Office

4 weeks ago


Virginia Beach, United States Mcdonald Nurseries,Inc. Full time
Job DescriptionJob Description

Post Office Associate & Lead Position

Reports To: Store Manager

Position Summary: Perform daily duties of the USPS post office. Provide exceptional customer service.

Responsibilities:

  • Assist with opening and closing procedures
  • Keep all Post Office displays well stocked, neat and orderly
  • Keep all Post office areas clean and neat, including sweeping, vacuuming, wiping down surface areas, and taking out the trash
  • Provide excellent customer service

Knowledge, Skills and Abilities:

  • Know all Post Office procedures for processing letters and parcels, including Express Mail, Priority, and First Class
  • Weigh letters and parcels to determine mailing costs based on type, weight and destination; affix correct postage
  • Certify and insure letters and parcels
  • Sell products and services, such as stamps; collect payments accurately
  • Ensure packages and letters are in proper condition for mailing
  • Assist customers with best options for mailing
  • Sort incoming mail by type
  • Check-in prepaid packages
  • Process POS sales from store or Post Office

Qualification:

  • Attention to detail and accuracy
  • Strong verbal interpersonal skills
  • Ability to assess customer needs and provide friendly customer service
  • Ability to lift packages

Work Environment:

  • Small public space with friendly staff
  • 25-30 hours/week (Monday-Friday)
  • Fast paced environment

** Experience Preferred in Post Office environment or in leu of 2+ years in a Customer Service role**

Post Office Lead Position 3 years' experience required


Shifts between 830am to 530pm- Varies. M-F Only

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