Front Office Lead
2 weeks ago
If you want to know about the requirements for this role, read on for all the relevant information.
Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.
PRIMARY FUNCTION: Serves patients and visitors by greeting in a friendly and welcoming manner as they arrive to our offices. Completes and updates all required information, collects payments, and provides other information as requested. Discharges patients after their appointment, providing them with any pertinent information as well as follow-up appointments.
REPORTS TO: Practice Manager
SUPERVISORY RESPONSIBILITIES: Front Office Staff
ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all the duties that may be assigned.)
Check-in patients upon arrival which includes updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and provide consents for signature as well as appropriate health questionnaires.
Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments.
Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active, or PCP is not appropriate.
Post patient charges and payments. Complete charge and payment reconciliation.
Scan and upload documents in Document Management system.
Sort and deliver mail and PA documents received through courier. Maintain clean work area and patient waiting area.
Participate in staff and educational meetings.
* Patient-facing
PERFORMANCE REQUIREMENTS:
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
TYPICAL WORKING CONDITIONS:
Indoor Work
15%-20% of travel to other office locations as needed with reimbursement outlined per company policy
Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable
Operating Computer
Reach Outward
Manual Dexterity
Reach Above Shoulder
Lift/Carry 10 lbs. or less
Standing
Sitting
Other Physical Requirements:
Vision
Sense of Sound
Sense of Smell
Sense of Touch
Ability to wear Personal Protective Equipment (PPE)
EDUCATION: High School Diploma or equivalent required.
LICENSURE/CERTIFICATION:
*Upon hire, and for the duration of the employment period driver’s license must be active and valid. *
EXPERIENCE: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired.
KNOWLEDGE, SKILLS & ABILITIES:
Ability to learn & practice Pediatric Associate procedures, policies, and protocols.
Requires proficient grammar, spelling, and verbal skills to communicate with patient, providers, and staff in written documents.
Ability to read, comprehend, follow oral and written instructions.
Interact effectively, supportively with staff & maintain a professional working relation.
Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner.
Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise.
Use good judgment & maintain patient confidentiality.
Must be able to file alpha and numerically.
Requires experience in using a computer system, scanner, printer, fax etc.
The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Location: Pediatric Associates · Newport Beach Front Office
Schedule: Full Time, Days
-
Front Office Lead
2 weeks ago
Newport Beach, United States Pediatric Associates Full timeJob Title: Front Office LeadWe are seeking a highly skilled and experienced Front Office Lead to join our team at Pediatric Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and visitors.Key Responsibilities:Check-in patients...
-
Front Office Coordinator
1 month ago
Long Beach, California, United States Beach Front Property Management, Inc. Full timeJob OverviewThe role of the receptionist is pivotal in establishing a welcoming atmosphere for clients and visitors at Beach Front Property Management, Inc. This position requires a proactive individual who embodies our core values and thrives in a dynamic work environment.Key Responsibilities:Be the first point of contact for all visitors and callers,...
-
Front Office Coordinator
1 month ago
Long Beach, California, United States Beach Front Property Management, Inc. Full timeJob OverviewAt Beach Front Property Management, Inc., we value individuals who embody our core principles and are passionate about property management. We are seeking a self-driven professional who thrives in a dynamic environment and is eager to learn and grow.Position Summary: The receptionist serves as the initial point of contact for our organization,...
-
Front Office Team Lead
3 days ago
Virginia Beach, Virginia, United States Sentara Full timeJob SummaryThe Front Office Team Lead plays a vital role in supporting business and clerical operations within the practice. As a subject matter expert for all front-end operations, this individual collaborates with the Practice Manager and Assistant Practice Manager to ensure the practice runs efficiently and effectively.Responsibilities include attending...
-
Front Office Representative
2 weeks ago
Newport Beach, United States Ultimate Staffing Services Full timeJob SummaryUltimate Staffing Services is seeking a highly skilled Front Office/ Customer Relations professional to join our team. The ideal candidate will possess excellent communication and organizational skills, with a strong ability to multitask and work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to tenants and...
-
Front Office Agent
6 days ago
Newport Beach, United States HYATT Hotels Full timeHyatt Hotels - 4545 MacArthur Boulevard [Front Desk Agent] As a Front Office Agent at Hyatt, you'll: Be responsible for the guest registration process and communication of hotel services and promotions; Give opportunity for casual conversation and have direct impact on creating the guest experience; Process forms of payment and respond to guest...
-
Front Office Ambassador
4 weeks ago
Newport Beach, California, United States HYATT Hotels Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Office Associate to join our team at the Hyatt Regency Newport Beach. As a Front Office Associate, you will be responsible for providing exceptional guest service and ensuring a seamless registration process.Key ResponsibilitiesProcess guest registrations and communicate hotel services...
-
Front Office Manager
1 week ago
Newport, Rhode Island, United States Wayfinder Hotel Newport Full timeAbout UsAt Wayfinder Hotel Newport, we prioritize our employees' growth and development. Our company culture is built on the principles of diversity, inclusivity, and employee wellbeing. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our...
-
Front Office Ambassador
4 weeks ago
Newport Beach, California, United States Montage International Full timeFront Office AgentAt Montage International, we're seeking a skilled Front Office Agent to join our team at the Elwood Club. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our valued customers.Key Responsibilities:Provide warm and personalized welcome to...
-
Front Office Ambassador
4 weeks ago
Newport Beach, California, United States Hyatt Full time{"title": "Front Office Associate", "description": "Be a Part of Something BiggerAt Hyatt, we value respect, integrity, wellbeing, and empathy. Our Front Office Associates are the face of our hotel, responsible for creating a memorable guest experience.Key Responsibilities:Process guest registration and communicate hotel services and promotionsRespond to...
-
Team Lead, Front Office
2 days ago
Virginia Beach, United States Sentara Healthcare Full timeThe Clerical Team Lead supports business/clerical work within the practice. Subject matter expert for all front-end operations. Collaborate with the Practice Manager and Assistant Practice Manager to ensure practice is run efficiently and effectively Team Lead, Business Operations, Office, Leadership, Microsoft, Clerical, Healthcare, Business Services
-
Front Office Operations Coordinator
1 month ago
Newport Beach, California, United States SCARS Management Services Full timeJob OverviewWe are a premier Medical Aesthetic and Specialized Dermatology center seeking a highly skilled and detail-oriented Front Office Coordinator to join our team.As a Front Office Coordinator, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our medical team.Key...
-
Front Office Agent, Elwood Club
5 days ago
Newport Beach, United States Montage International Full timeFront Office Agent, Elwood Club Apply locations USA – CA – Newport Beach Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R35799 Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that...
-
Front Office Host
4 weeks ago
Newport Beach, California, United States Hyatt Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Office Host to join our team at the Hyatt Regency Newport Beach. As a Front Office Host, you will be responsible for providing exceptional guest service and creating a memorable experience for our guests.Key Responsibilities:Guest Registration: Process guest arrivals and departures,...
-
Front Office Coordinator
4 weeks ago
Newport Beach, United States Sweet James LLP Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Office Receptionist to join our team at Sweet James LLP. As a key member of our front office, you will be responsible for providing exceptional administrative support to our legal team.Key Responsibilities:Client Communication: Respond to client inquiries, direct calls and visitors to the...
-
Front Office Medical Coordinator
1 month ago
Newport Beach, California, United States Charles W Moniak, MD, Inc Full timeJob SummaryCharles W Moniak, MD, Inc is seeking a highly organized and detail-oriented Front Office Medical Administrator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced OB/GYN office.Key ResponsibilitiesManage patient flow, check-in, and...
-
Front Office/ Customer Relations
2 weeks ago
Newport Beach, United States Ultimate Staffing Full timeUltimate Staffing is looking for a front desk/receptionist for a property management company in Newport Beach. This position is a temporary contract, full-time. Approximate length is 3-4 months but could go temp to hire if the right candidate. Thi Relations, Business Operations, Customer, Office, Staffing, Business Services
-
Front Office Supervisor
2 weeks ago
Newport News, Virginia, United States Riverside Health System Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Riverside Health System. As a Front Office Supervisor, you will be responsible for supervising the daily activities of the clerical team members and overseeing the daily operations of the front office.Key ResponsibilitiesProvide exceptional customer service...
-
Front Office Agent
3 months ago
Newport Beach, United States Hyatt Regency John Wayne Airport Newport Beach Full timeJob Description:Front Office associates are the first and last to meet our guests and we need to make a great impression. Hyatt Regency John Wayne Airport Newport Beach is looking for associates that will deliver that great impression. Associates are responsible for the guest registration process and hotel communication. Other duties include processing...
-
Newport Beach, California, United States Charles W Moniak, MD, Inc Full timeJob DescriptionJob DescriptionFront Office Medical Administrator and/or Surgery SchedulerFull Time Position: Busy OB/GYN office in Newport Beach is seeking a front office administrator/scheduler to check in patients, answer phones, schedule patients, check out patients, and return phone calls, schedule procedures and surgeries. Excellent opportunity for...