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Front Office Coordinator

2 months ago

Newport Beach, United States Sweet James LLP Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Receptionist to join our team at Sweet James LLP. As a key member of our front office, you will be responsible for providing exceptional administrative support to our legal team.

Key Responsibilities:
  • Client Communication: Respond to client inquiries, direct calls and visitors to the appropriate person or department, and maintain a professional and courteous demeanor at all times.
  • Administrative Tasks: Manage incoming and outgoing mail, prepare and process packages, and perform data entry projects with high accuracy.
  • Document Management: Collect, organize, and maintain sensitive personal information, and ensure that all documents are accurately filed and stored.
  • Reception Area Maintenance: Maintain a clean and organized reception area, conference rooms, and kitchen area, and ensure that all facilities are well-maintained.
  • Support to the Legal Team: Assist the legal team in preparing demand packages, resolving and closing client cases, and monitoring and prioritizing cases as statutes of limitations approach.
  • Client Communication: Ensure that clients are informed of all case progress and status changes, and manage case status updates and document all information in our CRM system.
Requirements:
  • Bilingual: Must be fluent in English and Spanish.
  • Work Ethic: Possess a solid work ethic and a positive attitude, with the ability to work well under pressure while maintaining a good sense of humor.
  • Education and Experience: College degree and at least one year of relevant experience, or an equivalent combination of education and experience.
  • Customer Service: Provide exceptional customer service experience and possess excellent attention to detail.
  • Data Entry: Possess data-entry experience and typing skills, with the ability to perform repetitive tasks quickly and accurately.
  • Communication Skills: Possess excellent written and verbal communication skills.
About Sweet James LLP:

Sweet James LLP is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. We offer a supportive and collaborative work environment where your skills and contributions are valued.