Dental Front Desk Receptionist

1 week ago


Marietta, United States LVDA Full time $15 - $22
We are seeking a friendly and organized Full-Time or Part-Time Dental Front Desk Receptionist to join our team For part-time roles, we prefer availability on Wednesdays and Thursdays, and for full-time, we're looking for someone available Monday through Thursday (approx. 32 hours per week).

In this role, you'll be the first point of contact for our patients, creating a warm and welcoming environment. Your positive attitude and excellent customer service will help ensure the smooth operation of our practice, from handling administrative tasks to assisting patients with a smile.

Responsibilities:
Patient Check-In and Check-Out:
  • Greet patients with a big, friendly hello as they arrive and check them in.
  • Make sure patient information is up to date and assist with any updates needed.
  • Be a pro at collecting payments during check-out.
Appointment Scheduling:
  • Help patients find convenient appointment times while keeping our dental team's schedules in mind.
  • Confirm upcoming appointments and manage our appointment calendar like a pro.
  • Be the superhero who juggles appointments when changes are needed.
Friendly Communication:
  • Answer phone calls with a smile in your voice and provide answers and assistance with a friendly touch.
  • Keep our email inbox in check, making sure messages get to the right team members.
Patient Records and Forms:
  • Keep patient records accurate and organized, and ensure all forms are completed properly.
  • Help patients with any forms they need to fill out, making the process a breeze.
  • Keep everything organized and safe.
Insurance Assistance:
  • Help patients understand their insurance coverage and eligibility.
  • Handle insurance claims like a champ, and follow up when needed.
  • Explain costs and benefits to patients, making it easy to understand.
Financial Wizardry:
  • Prepare billing statements with a smile.
  • Handle payments securely and efficiently.
  • Keep our financial records in tip-top shape.
Office Zen:
  • Keep our front desk area clean and inviting.
  • Keep us stocked with supplies so we're always ready.
  • Be the go-to person for miscellaneous tasks like filing and photocopying.
Patient Happiness:
  • Make sure every patient feels like a VIP.
  • Listen and address their concerns, and if needed, let the right people know.
  • Turn unhappy patients into happy ones with your friendly problem-solving skills.

Requirements:
  • Your friendly personality and a desire to make patients smile.
  • High school diploma or equivalent.
  • Experience in a dental or medical front desk role is a bonus.
  • Computer-savvy, with a knack for learning new software.
  • Great at staying organized and juggling tasks.
  • Attention to detail, especially in data entry.
  • If you know a bit about dental insurance, that's awesome.
  • Keep patient info under lock and key.
  • Look and act like the friendly professional you are.

This part-time or full-time position is your chance to shine and make a positive impact on our dental practice. Your hours will be worked out with our team, and a flexible attitude is a plus. Join us in creating smiles, both for our patients and for yourself

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