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Front Desk Associate

2 months ago

Marietta, Georgia, United States Crunch Fitness - CR Holdings Full time
Job Overview

Crunch Fitness - CR Holdings is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Manage front desk operations, including checking in members, answering phone calls, and responding to emails
  • Process transactions and handle cash, credit card payments, and other financial transactions
  • Maintain a clean and organized front desk area, including restocking supplies and ensuring a welcoming atmosphere
  • Assist with sales and promotions, including offering membership sales and promotions to members and guests
  • Collaborate with other team members to achieve sales and revenue goals
  • Participate in ongoing training and development to improve customer service skills and stay up-to-date on company policies and procedures
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit card transactions
  • Ability to lift up to 25 pounds and stand for long periods of time
Benefits
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • PTO and paid holidays
  • Free Crunch Fitness membership
  • Discounted personal training sessions
  • Opportunities for career advancement and professional growth
About Crunch Fitness - CR Holdings

Crunch Fitness - CR Holdings is a leading franchisee of Crunch Fitness, with a rapidly expanding club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee. We are committed to providing a comprehensive fitness offering and affordable price point to our members, regardless of fitness level. Our company culture is built on a philosophy of No Judgments, creating a welcoming and inclusive environment for all.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.