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Dental Front Desk Coordinator

2 months ago

Marietta, Georgia, United States LVDA Full time
About the Role

We are seeking a highly organized and customer-focused Dental Front Desk Receptionist to join our team at LVDA. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of our dental practice.

Key Responsibilities
  • Patient Check-In and Check-Out: Greet patients with a warm welcome, verify patient information, and ensure accurate billing and payment processing.
  • Appointment Scheduling: Coordinate patient appointments, manage schedules, and communicate with patients and staff to ensure seamless scheduling.
  • Friendly Communication: Respond to patient inquiries, provide information, and resolve issues in a professional and courteous manner.
  • Patient Records and Forms: Maintain accurate and up-to-date patient records, complete forms, and ensure compliance with regulatory requirements.
  • Insurance Assistance: Verify patient insurance coverage, process claims, and communicate with patients and insurance providers.
  • Financial Wizardry: Prepare billing statements, process payments, and maintain accurate financial records.
  • Office Zen: Maintain a clean and organized front desk area, manage supplies, and perform administrative tasks as needed.
  • Patient Happiness: Ensure every patient feels valued and supported, address concerns, and resolve issues promptly.
Requirements
  • Customer Service Focus: Provide exceptional patient care and service.
  • Administrative Experience: Proven experience in a dental or medical front desk role.
  • Technical Skills: Proficient in dental software, computer systems, and data entry.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain accuracy.
  • Communication Skills: Excellent verbal and written communication skills.