Front desk receptionist and Esthetician
2 weeks ago
At Amerejuve Medspa in Georgia, the roles of a front desk receptionist and an esthetician are quite distinct, though both are crucial to the smooth operation and customer satisfaction of the spa.
Front Desk Receptionist Responsibilities:
- Greeting Clients: Warmly welcoming clients as they arrive and ensuring they feel comfortable.
- Scheduling Appointments: Managing the booking system to schedule, reschedule, or cancel appointments.
- Handling Inquiries: Answering phone calls, responding to emails, and addressing client questions or concerns.
- Check-In/Check-Out: Processing check-ins and check-outs, handling payments, and ensuring all necessary paperwork is completed.
- Managing Records: Keeping accurate records of appointments, client information, and transactions.
- Administrative Tasks: Performing clerical duties such as filing, maintaining inventory, and ordering supplies.
- Customer Service: Providing exceptional service to ensure a positive experience for every client.
Esthetician Responsibilities:
- Skin Care Services: Performing various treatments such as facials, chemical peels, microdermabrasion, and other skincare procedures.
- Consultations: Assessing clients' skin conditions and discussing their skincare needs to recommend appropriate treatments.
- Product Knowledge: Advising clients on skincare products and home care routines that complement their treatments.
- Maintaining Equipment: Ensuring all equipment and tools are properly sanitized and maintained.
- Staying Updated: Keeping up-to-date with the latest trends, technologies, and techniques in esthetics.
- Client Records: Documenting treatments, progress, and any relevant information about clients' skin conditions.
- Professional Development: Participating in continuing education to enhance skills and knowledge in the field.
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