Inside Sales Specialist

1 week ago


Warrensville Heights, United States DMH USA Inc. Full time $22 - $24
Sales Responsibilities:
  • Partner with all members of the project sales team to deliver critical sales administration support.
  • Serve as key liaison delivering excellence in internal customer service
  • To understand sales process, identify administrative pain points and propose opportunities for sales efficiencies leading to greater proactive customer communication and satisfaction.
  • Update and maintain comprehensive and accurate sales data records including entering all input opportunity 
  • Assist with various sales related projects.
  • Answering incoming phone calls.
  • Order entry.
  • Answer price and availability inquiries.
  • Follow up on backorders.
  • Determine customer needs and requirements occur.
  • Monitor and improve customer satisfaction.
  • Prepare quotes assist sales personnel.
  • Maintain strong customer service focus and attitude at all times.
  • Other duties as necessary.
  Sales Requirements:
  • Excellent verbal and written communication skills
  • Strong Technical and Analytical mindset
  • Driven to focus on attention to detail and seek opportunities for improvements
  • Natural curiosity with willingness to learn new systems and build new processes
  • Must be able to manage multiple demands on time in a fast-paced environment
  • Must be organized, detail oriented, and possess strong analytical skills
  • Knowledge of MS Word, MS Excel, and computer keyboard familiarity


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