Counter Sales Supervisor

1 month ago

Indianapolis, United States Ferguson Enterprises, Inc. Full time
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our wholesale and retail parts counter

Schedule: Monday through Friday 7am to 4:30pm

Responsibilities
  • Leads the overall operation including hiring, providing constructive feedback to Counter Sales Reps, and scheduling of associates to ensure efficient and quality counter operations
  • Supervises the merchandising, organization and appearance of the counter
  • Effectively and professionally resolve complaints regarding products, customer purchases, and customer service
  • Approve volume discounts and pricing adjustments and resolve pricing discrepancies with customers
  • Train associates on product specifications, merchandising, counter organization, and sales
  • Develop new customers through direct advertising and promotional campaigns
  • Participate in leadership meetings and represent operational concerns, policies and guidelines to the management team
  • Continually focus on improving system efficiencies and business practices

Qualifications
  • Prior sales experience plus 2 years supervisory experience
  • Local market knowledge is preferred
  • Ability to handle numerous customers simultaneously
  • Ability to work with and analyze numbers
  • Strong interpersonal skills
  • Proficiency in Microsoft Office
  • Attention to detail, demonstrated integrity and professionalism

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more-Pay Range:-$17.74 - $39.14-Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.-This role is Bonus or Incentive Plan eligible.-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

About Ferguson Enterprises, Inc.:

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.

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