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Sales Administrator/Executive Assistant
3 months ago
At Wilmington Awning/Affordable Awnings, we specialize in the installation of stationary and retractable awnings, canopies, decorative shutters, storm shutters, shades, clear curtains, and exterior screens We are on a quest to lead the Home Improvement industry by Delivering the Worry-Free Lifestyle Our Neighbors Deserve.
Duties and Responsibilities:
- Schedule appointments and workflows for sales to follow up.
- Call 24 hrs before appt to remind new client.
- Send new client guide.
- Assist with creation of slides.
- Assist with order preparation and verification.
- Be available to take notes if designer needs to relay info while driving.
- Be able to create and revise a quote if needed.
- Assist with scheduling of installations and call to remind about installations 24 hrs prior and moving of furniture.
- Assist with issues if install is not completed.
- Send follow-up thank you once install complete.
- Assist with weekly client updates if needed.
- Process orders via email and phone.
- Check orders and invoices for accuracy.
- Contact clients to obtain missing information or answer queries.
- Update sales and customer records.
- Generate monthly sales reports.
- High school diploma or equivalent; bachelor’s degree preferred.
- 1+ years of experience as a Sales Administrator or other administrative role.
- Proficient with CRM software and Microsoft Office.
- Strong knowledge of sales performance metrics and KPIs.
- Outstanding organizational and multitasking skills.
- Able to prioritize work and succeed under deadlines.
About Wilmington Awning, Shutter & Shade:
Wilmington Awning, Shutter & Shade, Inc. is your go-to source for high-quality awnings, shutters, curtains and hurricane protection systems customizable to any home or business. We’re a family owned and operated company since 1977, providing service in Wilmington, Hampstead, Southport, Leland, Myrtle Beach, Topsail Beach, Wrightsville Beach, Morehead City, and more Each product is custom-tailored to your needs and installed by our professional team