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Collections Accounts Receivable

2 months ago

Buford, United States Staffing Resources Full time $17 - $20
Collections Caller / Accounting Associate   Typical range is $17-20 and hour during evaluation period
Contract to Hire.

Requirements:
  • Basic Excel, SAP and Sales Tool experience is a plus;
  • Must maintain complete confidentiality with regards to company financial matters;
  • Account Collections B2B background required. 

Responsibilities:
  • Contact customers to determine payment status, assist customers in making payments and resolving customer issues that are deterring payments;
  • Make 80 - 120 calls daily to customers regarding payment status of outstanding invoices;
  • Provide customers with copies of invoices, documents as needed;
  • Facilitate payments from customers, including taking credit card information, providing bank/ACH information or remit to information;
  • Document customer interactions and collections efforts;
  • Enter warranty RMAs as needed, addressing customer’s concerns with warranties;
  • Enter credit request activities to be sent through the credit review process;
  • Communicate to customer the value of our services, demonstrate our ability to respond to customer’s needs, that differentiate us from competitors;
  • Build long-term relationships with our customers to enhance retention;
  • Engage appropriate resources in order to address customer’s needs;
  • Customer requests for vendor set up;
  • AP vendor invoice processing.