Loan Processor
4 weeks ago
Interest in learning more? Read on.
WHAT YOU WILL BE DOING:
- Providing elite service to internal and external clients
- Communicating with clients on loan conditions and statuses via phone or video message
- Learning investor guidelines, lending policies, and the required documentation, policy and procedures of the business
- Applying knowledge and judgment to proactively anticipate needs of the lender, clients and real estate transaction parties
- Developing strong computer skills, including the extensive use of web-based applications
- Managing multiple priorities while building rapport with clients
- Coordinating client updates with respective client loan officers
WHAT WE NEED FROM YOU:Must Have Qualifications:
- The desire to serve military members
- Associates Degree or higher
- Minimum 12 months experience in Mortgage or Client Service Industry
- History of customer service experience in previous school or work roles
- Work experience with using complex logic and problem solving skills
- Above average ability to work with numbers and basic finance calculations
- Advanced computer experience - ability to multitask on dual monitors
- Willingness to learn and be coached
- Adaptable to a flexible, fast-changing industry
- Self-motivated with strong work ethic
- Ability to take accountability for actions
- Remote work eligible
Nice to Have Qualifications:
- Military experience (or knowing someone close who served)
- Bachelor’s degree with 3.0+ GPA
- Handling escalated client service situations over the phone
THE PLACE & THE PERKS:Ready to join a talented team who is making the dream of home ownership possible for more of our military members? It’s all happening at WeVett Home Loans, where our workplace atmosphere is buzzing with energy and excitement.
To Pursue Meaningful Connection Daily is one of our four Core Values, and it is at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our Core Values provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. You are empowered to grow here.
More reasons you’ll love working here include:
- Paid training and career development
- Casual dress with a flexible schedule for your fitness needs
- Stocked kitchen with access to free healthy drinks and snacks (for those on-site)
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