Manager of Mortgage Processing and Servicing

2 months ago

Wichita, United States Union State Bank Full time
Benefits:
  • Disability Insurance
  • Life Insurance
  • ESOP
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 
Position Title:          Manager of Mortgage Processing & Servicing 
Reports To:               Director of Mortgage Lending 
Status:                       Salary; Exempt 
 
Position Summary:  Responsibilities include directing mortgage loan processors and servicers and ensuring that the application review and lending process comply with company operational standards as well as federal and state regulations. To direct staff in the completion of preparation of mortgage loan disclosures and closing documents, lien perfection. Focus on ensuring data integrity and quality of loan information. To maintain exceptional customer relations, provide timely assistance and promote Bank products and services whenever possible. Provides advice and guidance to others engaged in loan activities to ensure that loans are properly processed and that adequate controls are maintained. Attend and support loan officer training. Works with the Compliance Officer to ensure regulatory compliance is in place. Works with the Chief Credit Officer to propose and project manage new systems, policies, and procedures. Managing the quality control of the various areas of Loan Servicing including customer service, escrow processing, and payoff statements.                                         
 
Principal Responsibilities and Duties: 
  • Supervise, recruit, and train mortgage loan processing and servicing staff and make recommendations regarding personnel changes or restructuring. 
  • Maintain a high level of customer service through proactive communication with internal (loan officers) and external customers (title companies, appraisers, and vendors). 
  • Work in and lead a team environment in an effort to achieve overall bank goals and objectives. 
  • Oversees and works concurrently with processing and servicing staff to complete all aspects of the mortgage processing and servicing workflows in the bank.
  • Responsible for loan documentation and pre-closing review processes, procedures and data integrity.
  • Manage and understand collateral perfection processes such as lien entry, UCC and mortgage filings, title commitments, and final title policies.
  • Monitor new compliance legislation and establish procedures that properly handle all elements of risk associated with mortgage lending in coordination with Compliance Officer and Director of Mortgage Production for dissemination to the lending staff.
  • Administration, development, testing and maintenance of the LOS operating/processing platforms and associated interfaces.
  • Develop workflows, reports, and dashboards that minimize manual processes and maximize automated systems. 
  • Design and implement policies and procedures to support the mortgage operating/processing systems, staff, and streamlining of processes.
  • Develop and conduct training for all user groups to leverage the operating/processing platform’s capabilities and ensure user knowledge.
  • Manage secondary market investor program including (but not limited to) servicing, remittance, reporting, rate locks, investor relations, secondary market product management and implementation.
  • Manage vendor relationships and report any issues through appropriate ticketing systems, IT, or management.
  • Understand Federal, State, Secondary Market, and Union State Bank rules and regulations.
  • Performs other duties as may be required or assigned.
Supervisor Responsibilities: Supervises the Mortgage Loan Processors and Mortgage Servicing Specialist(s).

Education and Experience Requirements:  High school graduate or equivalent required.  Previous mortgage loan processing experience required; previous customer service experience required; previous loan servicing experience required; previous supervisory experience required.  LaserPro and Encompass experience required.  Experience with Fannie Mae DU, UCD & UCDP preferred. Valid Driver’s License is required.  Understand Federal, State and Union State banking rules and regulations.  Bank related courses strongly recommended.

Specific Skills Required: Ability to communicate effectively with people both internally and externally.  Attention to detail.  Ability to meet deadlines. Ability to identify and resolve problems. Self-starter who can handle multiple tasks and deadlines.  Basic computer skills to include proficiency in Adobe, Word and Excel programs. Organizational and problem-solving skills required. Ability to work with all levels within the organization.   Must be detail oriented, organized and able to handle multiple tasks. Excellent written communication skills. Able to handle confidential information and positively represent the company.

Competencies: Problem solving, critical thinking, decision making, time management, and strong collaboration.   

System Accesses: FiServ Precision, Encompass, LaserPro, ProSign Online, Baker Hill, APS Employee & Manager Self-Service, AFR, Accumatch, Adobe, Microsoft Office Suite.  Office equipment which includes computer, multi-line phone system, copier, adding machine and imaging scanner.

Equipment Used: Office equipment which includes computer, multi-line phone system, multi-function unit, and imaging scanner.   

Working Conditions: Work is performed in an office environment. Position requires prolonged sitting (90%), occasional (10%) lifting (50lbs) and moving of department materials and equipment. This position requires the constant repetitive use of arms and hands below shoulder level for computer usage.  Travel to other locations as needed.

This job description describes the general nature and level of work performed by the employee assigned to this position. Responsibilities and duties describe those functions considered essential to the performance of the job. This description does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by their supervisor. All requirements are subject to change over time, at the discretion of your supervisor, and to possible modification to reasonably accommodate individuals with a disability.

 Union State Bank is an equal opportunity employer.

  • Manager of Mortgage Processing and Servicing

    2 months ago

    Wichita, United States Union State Bank Full time

    Job DescriptionJob DescriptionBenefits:Disability InsuranceLife InsuranceESOP401(k)Dental insuranceHealth insurancePaid time offVision insurancePosition Title: Manager of Mortgage Processing & ServicingReports To: Director of Mortgage LendingStatus: Salary; ExemptPosition Summary: Responsibilities include directing mortgage loan processors and servicers and...

  • Mortgage Loan Processing Assistant

    5 days ago

    Wichita, Kansas, United States Guild Mortgage Full time

    Position OverviewThe Mortgage Loan Processing Assistant plays a crucial role in ensuring that all loan applications meet the necessary standards for approval. This position involves meticulous reviewing of documentation to verify compliance with underwriting criteria and to guarantee the completeness of submissions.Key ResponsibilitiesConduct thorough...

  • Mortgage Loan Processing Assistant

    6 days ago

    Wichita, Kansas, United States Guild Mortgage Full time

    Position OverviewThe **Mortgage Loan Processing Assistant** plays a crucial role in the loan origination process by ensuring that all documentation meets the necessary standards. This position involves a thorough review of files to confirm compliance with underwriting criteria and completeness of submissions.Key ResponsibilitiesConduct detailed reviews of...

  • Mortgage Processing and Servicing Manager

    5 hours ago

    Wichita Falls, Texas, United States Union State Bank Full time

    Benefits:Disability InsuranceLife InsuranceESOP401(k)Dental InsuranceHealth InsurancePaid Time OffVision InsurancePosition Title: Mortgage Processing & Servicing Manager Reports To: Director of Mortgage Lending Status: Salary; Exempt Position Overview: The role involves overseeing mortgage loan processors and servicers, ensuring adherence to operational...

  • Mortgage Processing and Servicing Manager

    5 days ago

    Wichita Falls, Texas, United States Union State Bank Full time

    Benefits:Disability InsuranceLife InsuranceESOP401(k)Dental InsuranceHealth InsurancePaid Time OffVision InsurancePosition Title: Manager of Mortgage Processing & Servicing Reports To: Director of Mortgage Lending Status: Salary; Exempt Position Overview: The role encompasses overseeing mortgage loan processors and servicers, ensuring adherence to company...

  • Mortgage Processing and Servicing Manager

    5 days ago

    Wichita Falls, Texas, United States Union State Bank Full time

    Benefits:Disability InsuranceLife InsuranceESOP401(k)Dental insuranceHealth insurancePaid time offVision insurancePosition Title: Manager of Mortgage Processing & Servicing Reports To: Director of Mortgage Lending Status: Salary; Exempt Position Overview: The role involves overseeing mortgage loan processors and servicers, ensuring adherence to operational...

  • Mortgage Services Operations Associate

    6 days ago

    Wichita Falls, Texas, United States Motto Mortgage Charged Full time

    Job OverviewPosition: Mortgage Operations Support SpecialistEmployment Type: Full-TimeCompany Overview:Motto Mortgage Charged is a leading mortgage provider dedicated to offering outstanding service and support to our clients. Our mission is to help individuals achieve their homeownership dreams through innovative solutions and a customer-focused approach....

  • Mortgage Operations Coordinator

    5 days ago

    Wichita, Kansas, United States Motto Mortgage Charged Full time

    Location: Wichita, KSJob Type: Full-TimeAbout Us:Motto Mortgage is a leading mortgage provider dedicated to offering outstanding service and support to our clients. Our mission is to help individuals achieve their homeownership aspirations through innovative solutions and a client-focused approach. We are currently seeking a detail-oriented and proactive...

  • Mortgage Operations Coordinator

    5 days ago

    Wichita, Kansas, United States Motto Mortgage Charged Full time

    Location: Wichita, KSJob Type: Full-TimeAbout Us:Motto Mortgage is a leading mortgage firm dedicated to providing outstanding service and support to our clients. We focus on helping individuals achieve their homeownership dreams through innovative solutions and a client-focused approach. We are currently seeking a detail-oriented and motivated Operations...

  • Mortgage Loan Operations Specialist

    2 months ago

    Wichita, United States Motto Mortgage Charged Full time

    Description Location: Wichita, KS Job Type: Full-Time About Us: Motto Mortgage is a leading mortgage company dedicated to providing exceptional service and support to our clients. We are committed to helping our customers achieve their dream of homeownership through innovative solutions and a customer-centric approach. We are currently seeking a...

  • Mortgage Loan Operations Specialist

    3 weeks ago

    Wichita, United States Motto Mortgage Charged Full time

    Description Location: Wichita, KS Job Type: Full-Time About Us: Motto Mortgage is a prominent mortgage company that is deeply committed to delivering exceptional service and assistance to clients. Our focus is on assisting individuals in realizing their dream of owning a home by offering innovative solutions and a customer-centric approach. We are currently...

  • Mortgage Loan Originator

    4 weeks ago

    Wichita, United States Motto Mortgage Charged Full time

    Job DescriptionJob DescriptionWe are seeking an experienced mortgage loan officer with strong marketing, communication, and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their new home purchase. Our organization provides the support, and tools you need to bring your business to the next level. If you are...

  • Mortgage Operations Support Specialist

    5 days ago

    Wichita, Kansas, United States Motto Mortgage Charged Full time

    Location: Wichita, KSJob Type: Full-TimeAbout Us:Motto Mortgage is a leading mortgage provider dedicated to offering outstanding service and support to our clients. We focus on helping individuals achieve their homeownership dreams through innovative solutions and a client-focused approach. We are currently seeking a detail-oriented and motivated Operations...

  • Mortgage Operations Support Specialist

    5 days ago

    Wichita, Kansas, United States Motto Mortgage Charged Full time

    Location: Wichita, KS Job Type: Full-Time About Us:Motto Mortgage is a leading mortgage firm dedicated to providing outstanding service and support to our clients. We are focused on helping individuals achieve their homeownership dreams through innovative solutions and a client-focused approach. We are currently seeking a detail-oriented and proactive...

  • Mortgage Operations Coordinator

    5 days ago

    Wichita, Kansas, United States Motto Mortgage Charged Full time

    Location: Wichita, KS Job Type: Full-Time About Us:Motto Mortgage is a leading mortgage firm dedicated to providing outstanding service and support to our clients. We focus on helping individuals achieve their homeownership dreams through innovative solutions and a client-focused approach. We are currently seeking a detail-oriented and motivated Operations...

  • Mortgage Loan Originator

    2 months ago

    Wichita, United States Motto Mortgage Charged Full time

    Job DescriptionJob DescriptionWe are looking for an experienced, service, and detail-oriented mortgage loan officer to join our team. We have too many leads and applications that we can currently work. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions...

  • Mortgage Financing Specialist

    5 days ago

    Wichita, Kansas, United States Motto Mortgage Charged Full time

    Motto Mortgage Charged is seeking a skilled and customer-focused mortgage loan originator to enhance our dynamic team. We are currently experiencing a high volume of leads and applications, and we are committed to fostering an environment that empowers you to excel. If you possess a successful history of developing tailored lending solutions for clients, we...

  • Mortgage Operations Coordinator

    5 days ago

    Wichita Falls, Texas, United States Motto Mortgage Charged Full time

    Job OverviewPosition: Mortgage Loan Operations SpecialistType: Full-TimeCompany Overview:Motto Mortgage Charged is a leading mortgage provider dedicated to offering outstanding service and support to our clients. Our mission is to help individuals achieve their homeownership dreams through innovative solutions and a client-focused approach. We are currently...

  • Mortgage Operations Support Specialist

    22 hours ago

    Wichita Falls, Texas, United States Motto Mortgage Charged Full time

    Position SummaryMotto Mortgage Charged is seeking a talented Operations Support Specialist to enhance our team. In this role, you will play a crucial part in facilitating our mortgage operations while ensuring adherence to industry standards.Position Title: Operations Support SpecialistKey Responsibilities:Assist in the evaluation and processing of mortgage...

  • Mortgage Loan Assistant

    2 weeks ago

    Wichita, United States Motto Mortgage Charged Full time

    Description We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications,...