Pool Club Administrative Manager

2 months ago

Flushing, United States Commonpoint Queens Full time $55,000 - $60,000
Our team seeks a customer-focused individual with excellent interpersonal, customer service, and finance skills. The Senior Director of the BTC of Commonpoint Queens supervises the Bay Terrace Center (BTC) Administrative Manager. This role coordinates administrative tasks throughout the year, aligning with the facility’s seasonal activities: the Sports Complex from October to May and the Pool Club from May to September.

Administrative Manager Job Responsibilities:
  • Responsible for updating dashboards and sheets related to the Sports Complex and Pool.
  • Staying up to date with CRM software knowledge.
  • Develop and carry out a system for recruiting members and staff utilizing brochures, telephone calls, reunions, etc., which includes creating sheets/charts for new renters and members.
  • Reaching out to previous members and renters to renew memberships and rentals.
  • Ensure the safety of all members, renters, and guests.
  • Help provide an atmosphere for developing good morale and well-being among the membership and staff.
  • To implement all NYC Department of Health regulations and any other governing body so that the facility is up to date on all permits as necessary.
  • Maintaining office services by organizing office operations and procedures, preparing payroll (summer months), designing filing systems, and reviewing and submitting POs and invoices to designated systems.
  • Prepare and conduct pre-pool, post-pool, and in-service staff training for office staff.
  • Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
  • Creating a weekly schedule for office staff.
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Maintains office staff job results by coaching, counseling, disciplining employees, and planning, monitoring, and appraising job results.
  • Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
  • Supports company operations by maintaining office systems and supervising staff.
  • Works with the Senior Director to achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Minimum Qualifications:
  • Bachelor’s Degree.
  • 3-5 years of prior Customer Service or hospitality experience preferred.
  • Current Certified Pool Operator Certification or willingness to get certified- CPR & First Aid or willingness to get certified.
  • DOH Food Permit or willingness to get certified.
  • Ability to supervise staff members and guests.
  • Ability to meet and interact with the public.
  • Ability to plan, originate, organize, and carry out daily and special programs - Ability to work a minimum of one weekend day per week (maybe change to work a flexible schedule to include weekends and nights).
  • Ability to work summer holidays: Memorial Day, 4th of July, and Labor Day.

Specifics for Physical Requirements:
  • Supervise facilities by walking consistently throughout the work day.
  • Carrying objects when necessary and ability to lift and carry up to 20 lbs.
  •  When needed, it is possible to travel to other Commonpoint Queens sites.

Salary Range:
  • $55,000 to $60,000 depending on experience and certifications.

Please submit a resume and cover letter, with the subject line BTC Pool Club Manager, to Valentina Lorca at Vlorca@commonpoint.org.

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