Resettlement Services Family Strengthening Program Coordinator

1 month ago

New York, United States Commonpoint Queens Full time $55,000
Commonpoint seeks a Family Strengthening Program Coordinator to provide resettlement, integration and other social inclusion services to eligible Afghan refugees, Special Immigrant Visa (SIV) holders, asylees and humanitarian parolees through the Preferred Communities (PC) Afghan Supplemental program. In compliance with the requirements of the Office of Refugee Resettlement (ORR), the Program Coordinator’s main focus will be to design and implement the Family Strengthening Program, which aims to provide comprehensive group and individual integration services to promote healthy family dynamics and support newcomer Afghan families through the stress of resettlement. This position will report to the Family Integration Program Manager. Dari and/or Pashto language fluency is strongly preferred. 
DUTIES AND RESPONSIBILITIES:
  • Receives comprehensive training on the Preferred Communities program, as well as other resettlement programs for which Afghans are eligible.
  • In collaboration with the Family Integration Program Manager, conducts needs assessments (including surveys, client/staff interviews, etc) to identify major stressors and needs of recently arrived Afghan families in order to inform group programming curriculum and activities (e.g. relationship skills, parenting skills, and more).
  • Develops linguistically- and culturally-sensitive, client-centered curriculum and resources for educational group services for adult Afghan participants; updates existing curriculum and resources as appropriate.
  • Organizes and facilitates regular workshops/group meetings for Afghan participants to support clients in strengthening family dynamics.
  • Conducts community outreach and coordination in order to connect newly arrived Afghans in the New York City area to resources or organizations that can support their needs as possible.
  • Conducts outreach to identify eligible Afghans, including through outreach to local community-based organizations, religious institutions, cultural centers and more.
  • Conducts initial screenings of potential participants to ensure eligibility for group and/or individual PC services. 
  • Conducts intakes for all clients determined eligible for group and/or individual PC services..
  • Provides individualized “gap” services as needed, including limited case management and referrals to internal and external programs or resources (such as employment services, intensive case management, mainstream public benefits, English as a New Language (ENL) providers and more).
  • Researches and develops resources related to childcare resources in NYC; builds network of childcare providers; advises existing staff on applications for childcare vouchers.
  • Collaborates with Commonpoint Queens’ Volunteer Services team to support Afghan clients in the NYC area through in-kind donations or volunteer career mentorship, ENL tutoring, or interpretation; engages volunteers in provision of group services as appropriate.
  • Completes case notes and required assessments in online database  in a timely and consistent manner.
  • Maintains case files for each enrolled client, ensuring client confidentiality and protection of personally identifiable information.
  • Oversees volunteer interns as needed.
  • Other duties as assigned by supervisor.

QUALIFICATIONS & REQUIREMENTS:
  • Undergraduate degree required.
  • Dari and/or Pashto language fluency is strongly preferred. 
  • 1-2 years of relevant experience.
  • Previous experience in refugee resettlement, social services and/or immigration law strongly preferred. 
  • Experience with low-income, limited English, vulnerable immigrant populations preferred. 
  • Knowledge of NYC social service organizations and resources for basic needs of low-income New Yorkers desired; familiarity with NYC Afghan grassroots organizations helpful.
  • Experience with public speaking and group discussion facilitation preferred.
  • Ability to supervise interns and volunteers as needed.
  • Strong oral and written communication skills.
  • Ability to prioritize and multi-task several urgent projects in a fast-paced environment.
  • Excellent computer skills, including experience with Salesforce, Microsoft Office and Google applications (Gmail, Calendar, Contacts, Docs, Sheets, etc.).

Salary: $55,000K + Benefits.

To Apply: Please send a resume and cover letter to acaudill@commonpoint.org

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