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Youth Program Coordinator

3 months ago

New York, United States SAMUEL FIELD YM-YWHA Full time $55,000
Job DescriptionJob Description

Department Overview: Commonpoint Resettlement & Integration (R&I) Department consists of initial resettlement, social integration and employment services programs serving refugee and other humanitarian migrant populations. The R&I Department has locations in midtown Manhattan and Elmhurst, Queens.


POSITION SUMMARY

Commonpoint seeks a Youth Program Coordinator to provide resettlement, integration and other social inclusion services to eligible refugee, Special Immigrant Visa (SIV), asylee and humanitarian parolee youth (ages 14-19) through the Preferred Communities (PC) program. In compliance with the requirements of the Office of Refugee Resettlement (ORR), the Program Coordinator’s main focus will be to design and implement Youth Programming, which aims to provide comprehensive group and individual integration services to promote comprehensive integration of refugee youth of any nationality. This position will report to the Family Integration Program Manager. Fluency in one or more refugee languages (see below) is preferred but not required.


DUTIES AND RESPONSIBILITIES

  • Receives comprehensive training on the Preferred Communities program, as well as other resettlement programs for which refugee youth and their families are eligible.

  • In collaboration with the Family Integration Program Manager, conducts needs assessments (including surveys, client/expert/staff interviews, etc) to identify major stressors and needs of recently arrived refugee youth in order to inform group programming development, curriculum and activities (e.g. U.S. educational system, school culture, and more).

  • Develops linguistically- and culturally-sensitive, client-centered curriculum and resources for educational group services for refugee youth participants; updates existing curriculum and resources as appropriate.

  • Organizes and facilitates regular workshops/group meetings for refugee youth participants.

  • Organizes, coordinates and leads field trips.

  • Conducts outreach to identify eligible refugee youth, including through outreach to former and current clients, local community-based organizations, other resettlement agencies, religious institutions, cultural centers and more.

  • Conducts initial screenings of potential participants to ensure eligibility for group and/or individual PC services.

  • Conducts intakes for all clients determined eligible for group PC services; develops self-sufficiency plans with youth participants to identify their individual goals.

  • Communicates with and provides support to parents of enrolled youth participants as needed.

  • Establishes relationships with local schools and educational institutions to facilitate the enrollment and integration of refugee and other humanitarian migrant students.

  • Supports R&I Case Managers in navigating public and higher education systems, including addressing language barriers and advocating for necessary services.

  • Conducts community outreach and coordination in order to connect newly arrived refugee youth in the New York City area to resources or organizations that can support their needs as possible.

  • Acts as R&I point of contact with other Commonpoint divisions and programs that serve youth, including summer camps, childcare providers, opportunity youth programs, GED providers and others.

  • Collaborates with Commonpoint Volunteer Services team to support youth participants through in-kind donations or volunteer interpretation/translation; engages volunteers in provision of group services as appropriate.

  • Maintains case files for each enrolled client, ensuring client confidentiality and protection of personally identifiable information; completes case notes in a timely and consistent manner.

  • Oversees volunteer interns as needed.

  • Other duties as assigned by supervisor.


QUALIFICATIONS & REQUIREMENTS:

  • Undergraduate degree required.

  • Fluency in one or more of the following languages is strongly preferred: Dari, Pashto, Spanish, Ukrainian, Russian, Burmese, Arabic, French and/or Haitian Creole.

  • 1-2 years of relevant experience.

  • Previous experience in refugee resettlement, social services and/or immigration law strongly preferred.

  • Experience with low-income, limited English, vulnerable immigrant populations preferred.

  • Knowledge of NYC social service organizations and resources for basic needs of low-income New Yorkers desired; familiarity with NYC Afghan grassroots organizations helpful.

  • Experience with public speaking and group discussion facilitation preferred.

  • Ability to supervise interns and volunteers as needed.

  • Strong oral and written communication skills.

  • Ability to prioritize and multi-task several urgent projects in a fast-paced environment.

  • Excellent computer skills, including experience with Salesforce, Microsoft Office and Google applications (Gmail, Calendar, Contacts, Docs, Sheets, etc.).