Regional Custom Spaces Sales Director

3 weeks ago

San Francisco, United States The Container Store Full time

Overview

The Regional Custom Spaces Sales Director - West leads and motivates Market Sales Managers across multiple territories. This role strategically emphasizes building and sustaining high-performing in-home sales teams. Responsibilities include driving accountability, coaching Market Sales Managers, and enhancing the custom space selling experience to achieve sales goals and maximize profitability. Additionally, the director facilitates best practices, cross-market collaboration, and leadership development to foster growth in premium custom spaces. This is a full-time, salaried, exempt position.

This position can be located anywhere on the West Coast, United States, preferably near a network of TCS Stores.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space, and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers, and communities and influence every aspect of our business.

Position Reports To

Senior Director Custom Spaces In-Home National Sales

Principal Duties and Responsibilities

  • Foster an environment of inspiring communication, leveraging effective messaging and storytelling to align teams with strategic goals and drive organizational success.
  • Develop and assess short and long-term sales strategies and plans to achieve regional sales goals, conversion rates, and key business metrics.
  • Apply business acumen to analyze data and metrics to track performance, identify opportunities, and refine sales strategies.
  • Lead initiatives, applying industry trends and insights, to remove obstacles and streamline processes to enhance operational efficiency and team effectiveness.
  • Develop and nurture top talent through strategic coaching, mentorship, and professional development initiatives to drive sales performance and leadership growth, ensuring effective succession planning.
  • Lead the strategic evaluation of performance to ensure exceptional customer experiences are consistently delivered.
  • Collaborate with store leadership and marketing to identify targeted opportunities, generate new leads, and develop sales strategies and campaign ideas.
  • Collaborate with finance to establish, review, and manage the Custom Spaces P&L.
  • Engage actively in industry networking events to establish national and regional partnerships to expand brand awareness in custom spaces.
  • Partner with Installation Services or other Support Center partners to address and resolve customer issues or escalations while minimizing discount accommodations.
  • Maintain discretion related to all confidential/sensitive company and customer information.

The Benefits of Working Here

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

  • Competitive health, dental, and vision plans to keep you and your loved ones well.
  • Competitive pay and bonus plans Starting at $135,000 base for this position, upwards of $150,000 base with a bonus plan.
  • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
  • Unique "1equals3" website for easy access to your benefits information and company updates.
  • We've got your back Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

  • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs).
  • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
  • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
  • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter).
  • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
  • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Experience and Skills Required

  • College degree preferred.
  • To excel in this position, candidates must have 7+ years of a proven track record of developing and executing successful sales strategies, leading high-performing sales teams, and strong leadership skills to inspire and motivate others.
  • The role demands the ability to manage multiple priorities, proactive problem-solving, and thrive in a fast-paced environment.
  • Experience in retail sales or custom space multi-unit preferred.
  • Ability to travel and committed to schedule flexibility based on the business needs.
  • Knowledge of industry business and passion for following trends in the industry.
  • Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization.
  • Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week.
  • Flexible, with a positive attitude and passion for knowledge.
  • Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information.
  • Ability to work within and exemplify The Container Store brand which we describe as fun, authentic, and team-focused.
  • Strong computer skills and experience with software platforms; proficient in design tools, Salesforce, data, and analytics reporting.

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.

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