Director of Communications, Corporate

2 weeks ago

San Francisco, United States SoFi Full time

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

We are seeking an experienced communications leader to build awareness of SoFi and its mission, products, and business. The Director of Communications will work closely with our executive, finance, brand, and product marketing teams to drive programs that deepen understanding of our business and mitigate risks to our day-to-day operations. This role requires deep knowledge of business and financial media, experience managing both proactive and reactive efforts, and creativity in helping brands stand out in a crowded environment.

Key Responsibilities:

  1. Develop and implement integrated communications programs that support SoFi’s mission and business objectives.
  2. Partner closely with our executive, finance, and investor relations teams surrounding quarterly earnings reports, capital markets activity, and other financial communications efforts.
  3. Support SoFi’s response to issues and crises that impact our brand and our members.
  4. Employ measurement techniques to assess the impact of communication strategies and adjust tactics accordingly.
  5. Maintain an extensive, up-to-date knowledge of the media ecosystem.
  6. Serve as a strategic advisor to senior-level executives, providing insights and recommendations on communication strategies.

Qualifications:

  1. 10+ years of experience in communications, with a strong preference for work on behalf of innovative, consumer-facing brands.
  2. Proven track record of generating earned media and enhancing brand reach in crowded environments.
  3. Experience in crisis communications and issues management for consumer brands operating in regulated environments.
  4. Strong relationships with reporters, editors, and producers.
  5. Experience in working within complex, matrixed organizations and managing cross-functional teams.
  6. Excellent communication, leadership, and project management skills.
  7. Bachelor’s degree.

Compensation and Benefits:

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees: If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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