Area Director Property Operations

2 weeks ago

San Francisco, United States Mercy Housing Inc. Full time
Area Director Property Operations - San Francisco Area

Job Category: Property Operations

Requisition Number: AREAD003258

Posted: October 25, 2024

Employment Type: Full-Time, Hybrid

Locations

CA MSC San Francisco
1256 Market Street
San Francisco, CA 94102, USA

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Area Director of Property Operations is responsible for monitoring and directing all management-related activities with site-level personnel and other Mercy Housing-related departments across the San Francisco and Bay Area. We encourage candidates with lived experience to apply. This position is hybrid-eligible.

Pay: $115,000/salary + $5,750 sign-on bonus

  • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
  • Early close Fridays - 3 paid hours off early each Friday.
  • Health, dental (adult and child orthodontia included), vision, and pet insurance.
  • Employer paid life insurance.
  • 403b + match, paid volunteer time, and more.

Duties:

  • Responsible for monitoring and directing all management-related activities with site-level personnel.
  • Ensure proper rent collection procedures are followed, and that rents allowed under regulatory programs are being achieved.
  • Maintain budgeted occupancy levels or higher.
  • Hire property staff.
  • Adhere to preventative maintenance schedule for each property.
  • Address resident concerns appropriately in a timely manner.
  • Work outside normal business hours to respond to the needs of the property.
  • Travel occasionally to property sites and team meetings.

Minimum Qualifications:

  • High school diploma.
  • Three (3) years’ experience in housing and/or property management.
  • Experience generating property budgets and managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
  • Exposure to/familiarity with community organizing, services, and programs.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Real Estate, or related field.
  • Certified Property Manager or similar certification.
  • Experience as a supervisor of multi-family housing or five (5) years’ experience as a manager of multi-family housing.

Knowledge and Skills:

  • Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
  • Relate well to people from diverse backgrounds.
  • Comprehend and communicate in the English language both orally and in writing.
  • Interpret and understand financial information generated from property management software reports.
  • Legally operate a motor vehicle (valid driver’s license).
  • Work in a collaborative manner and in a team environment.
  • Proficiency with Microsoft Office.
  • Define and solve problems.
  • Understand and commit to the Mission and Philosophy of Mercy Housing.

This is a brief description of the position.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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