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The Director of Strategy and Operations, Salesforce AI, plays a pivotal role in shaping the strategic direction, driving operational excellence, and ensuring alignment across the company to drive our generational objectives to be the leader in AI+Data+CRM.

They are responsible for supporting the broad Salesforce AI team in developing and executing our go-to-market strategy in partnership with product management, marketing, sales, customer success, pricing strategy, finance, and legal teams to ensure Salesforce AI's success in the market. This dynamic leader highlights a consistent record in strategic planning, execution, and cross-functional collaboration in complex organizations. They have experience in SaaS products, AI transformations, and product strategy in rapidly developing, high-speed markets.

Responsibilities:

  • Support the development and execution of the go-to-market strategy for Salesforce AI products and services, ensuring alignment with overall business objectives.

  • Manage key AI go-to-market programs from inception to completion, including planning, execution, and measurement of success metrics.

  • Collaborate cross-functionally with product management, marketing, and sales teams to develop and execute pricing and packaging strategies that optimize revenue and market penetration.

  • Support pricing and packaging strategy for AI, by working closely with our central monetization organization, finance, product, and others

  • Communicate effectively by developing and delivering presentations to internal and external audiences, clearly articulating the value proposition and benefits of Salesforce AI products and services.

  • Establish and facilitate regular operating rhythms and leadership meetings to cultivate collaboration, streamline decision-making, and ensure effective execution across the organization.

Qualifications:

  • Bachelor's degree in business, economics, or a related field.

  • 10+ years of experience in technology product management, marketing, or sales

  • Experience in startups or smaller organizations that are building new categories

  • Preferred direct experience with the current generation of AI capabilities

  • Experience with leading cross-functional programs

  • Excellent financial analysis and modeling skills.

  • Ability to work effectively with cross-functional teams.

  • Strong leadership and communication skills.

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