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Quality Assurance Engineer

2 months ago

San Francisco, California, United States Salesforce Full time

Candidate Experience:
To ensure an optimal candidate experience, we recommend applying for a maximum of three positions within a 12-month period to avoid redundancy in applications.

Job Category:
Software Engineering

About Salesforce:
Salesforce is a leader in customer relationship management, leveraging AI, data, and CRM to inspire the future of business. Our core values guide us in helping organizations across various sectors innovate and engage with their customers in transformative ways.

We empower our employees to be Trailblazers, fostering personal and professional growth while contributing positively to society. If you share our belief that business can be a powerful force for change, you are in the right place.

Note:
This job posting is a general listing for multiple openings and various levels (from Lead to Architect). Once your application is reviewed and approved, you will be considered for specific roles internally.

This position is hybrid, requiring employees to work on-site a few days each week.

Your Role:
As a Quality Assurance Engineer, you will be responsible for planning and developing automation for product coverage and enhancing test infrastructure across various operating systems, including Windows, OSX, and Linux. You will write tests that span the entire stack, from platform to client UI, and become proficient in our testing platforms while working to extend their capabilities.

This role emphasizes collaboration, as you will partner with feature teams and scrum teams to make informed decisions regarding the balance of unit-level, integration, and end-to-end automation, as well as business scenario testing.

Your Impact:
In this role, you will:

  • Define and drive test strategy as we transition to continuous integration and deployment.
  • Design user scenarios, including business case scenarios and equivalence class partitioning for test cases.
  • Oversee code and design reviews for features developed by your scrum team.
  • Advocate for customer enhancements and their success.
  • Establish architectural principles, frameworks, and standards.
  • Provide leadership to engineers, quality engineers, and product partners.
  • Conduct research and develop prototypes on innovative technologies.
  • Lead all aspects of software architecture within assigned systems.
  • Analyze and provide feedback on product strategy.
  • Collaborate with other architects and technology leaders to shape the architectural vision and roadmap.
  • Communicate effectively to motivate and engage all levels of staff.
  • Mentor team members informally to enhance their understanding of architecture and support their technical development.

Required Qualifications:
To be successful in this role, you should possess:

  • A relevant technical degree.
  • 15+ years of experience in software engineering, quality assurance, usability, or business analysis.
  • Proficiency in Java or a similar object-oriented programming language.
  • Knowledge of Webdriver/Selenium, JavaScript, and Python is highly desirable.
  • Experience with developer tools such as Git, Maven/Gradle, and IDEs like Eclipse/IntelliJ.
  • Experience in user acceptance testing (UAT).
  • Ability to write test plans, test cases, and track bugs effectively.
  • Proficiency in functional automation (UI/API).
  • Familiarity with industry quality and usability standards.
  • Strong communication skills to convey technical information clearly and coordinate cross-team efforts.
  • Experience with agile development methodologies.
  • A solid understanding of relational databases and SQL is a plus.
  • Technical experience with AI models and LLM models is preferred.

Accommodations:
If you require assistance due to a disability while applying for open positions, please submit a request through our Accommodations Request Form.

Equal Opportunity Statement:
At Salesforce, we believe in the responsibility of business to improve the state of our world. We are committed to fostering a diverse workforce that reflects society through inclusive programs and initiatives.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited resumes from third-party agencies and will not pay any agency that does not have a signed agreement with us.

Salesforce welcomes all applicants.