Analyst Program Insights

4 weeks ago

San Francisco, United States Salesforce Full time

Job Category: Sales About Salesforce: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the Team: The Partner Program Strategy team is a high-performance team chartered with defining the future of Salesforce’s partner ecosystem. We work on the most pressing issues for the partner and sales organizations and have the regular senior executive visibility that goes with it. Our team is responsible for ensuring that the partner ecosystem continues to have the capacity and competency required to deliver on our ambitious growth targets. About the Role: The Partner Program Strategy Analyst will work alongside the Senior Manager of Partner Program Strategy to scope and deliver cross-functional transformation initiatives for the Salesforce Partner Program. Examples of projects include Program Scorecard design, business model definition, process improvement, data modeling, data insight analysis, visualization and data processing tool development, project management, and regular business performance reviews. The successful candidate will possess superior analytical and strategic thinking capabilities, a strong work ethic, ability to learn fast and handle ambiguity, and be highly collaborative. Demonstrated experience in go-to-market strategy, partner management, program design, and tracking performance through concrete KPIs is a must. This is a team that provides excellent opportunities for advancement and learning for top performers. Responsibilities: Data Management and Automation: Perform data migration activities - data collection, data cleansing, data transformation for all master data & metadata and loading using data loader or other data management tools, by working with key users. Wrangle and analyze large datasets using Salesforce, SQL/Snowflake, Tableau Prep etc., to identify and handle risks in various processes. Develop and maintain robust data validation processes to ensure data accuracy across different dashboards. Develop automation and improve processes to accelerate and simplify data analysis and data processing. Reporting and Data Insights: Provide recommendations for reporting improvements and develop proof-of-concept processes for effective Salesforce and data management. Support ad-hoc dashboard and data requests, offering insights to various teams, including the partner program scorecard design, metrics update, A-B testing, and scenario analysis. Dashboard Design and Maintenance: Develop UI/UX prototypes or mockups for dashboards to improve user engagement. Design, build, and maintain interactive dashboards in Tableau and Tableau CRM, ensuring efficient performance and handling of row-level security. Build dashboard tutorials, document process flows, and establish standards and requirements for various use cases, catering to both technical and non-technical audiences. Construct and deliver comprehensive training on new and existing dashboards to diverse business units. Program Management: Coordinate and lead cross-functional meetings, document decisions & follow-up on actions. Manage projects including tracking tasks, issues, system requirements, and risks. Improve enablement/change management processes. Required Skills / Experience: 2+ years industry experience in business analysis, data processing, partner management, program management, or go-to-market strategy. Intermediate level of experience with databases, data processing, data analysis tools, visualization tools (Tableau preferred), and writing SQL (Oracle, SQL Server, MySQL, etc.), knowledge of Python, R a plus. Passion for visualization, reporting, and documentation with confirmed ability building visualization with the ability to quickly understand technical subjects and learn new emerging technologies. High level of confidence and comfort in working autonomously without constant supervision (self-starter, strong initiative, fast learner). Adaptable and resourceful team player, capable of growing in dynamic environments with changing priorities. Ability to manage multiple projects simultaneously with minimal supervision. Experience defining, documenting, managing, and improving processes. Commitment to innovation and beginner’s mind approach to recognizing and solving challenges. Initiative to see through transformative projects from the big picture to the operational detail of execution. Excellent executive-level verbal and written communication skills. Preferred Skills / Experience: Familiarity with the Salesforce Partner Program ecosystem. Demonstrated Salesforce proficiency via active certifications. Accommodations: If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement: At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $79,900 to $109,900. For California-based roles, the base salary hiring range for this position is $87,200 to $119,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. #J-18808-Ljbffr

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