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Medical Office Coordinator

2 months ago

austin, United States Crescent Edge Full time

A Medical Office Coordinator with 2+ years’ experience is needed in Austin, Texas. The Medical Office Coordinator will play a crucial role in ensuring the smooth and efficient operation of the office, providing top-tier administrative support to both healthcare providers and patients. This position requires excellent communication skills, strong organizational abilities, and a thorough understanding of medical office procedures.


Medical Office Coordinator Responsibilities:

Patient Coordination and Scheduling:

  • Schedule patient appointments and manage the daily appointment calendar.
  • Coordinate patient referrals and ensure that all necessary documentation is completed and available.
  • Communicate effectively with patients regarding appointment details, preparation instructions, and follow-up care.

Administrative Support:

  • Manage front desk operations, including greeting patients, answering phones, and handling patient inquiries.
  • Maintain and update electronic health records (EHR), ensuring accuracy and confidentiality.
  • Assist with office supply management, inventory control, and ordering as needed.

Billing and Insurance:

  • Verify patient insurance coverage and assist with processing claims and authorizations.
  • Manage patient billing inquiries, process payments, and handle any discrepancies.
  • Coordinate with the billing department to ensure accurate and timely submission of insurance claims.

Office Management:

  • Oversee the day-to-day operations of the medical office, ensuring a clean, organized, and welcoming environment.
  • Train and supervise front office staff as needed.
  • Implement and maintain office policies and procedures, ensuring compliance with healthcare regulations and standards.

Communication and Collaboration:

  • Serve as a liaison between patients, healthcare providers, and other office staff.
  • Facilitate communication within the team to ensure the seamless delivery of patient care.
  • Participate in staff meetings, providing insights and updates on office operations.


Medical Office Coordinator Qualifications:

  • High school diploma or equivalent; additional education or certification in healthcare administration is preferred.
  • Minimum of 2 years’ office experience for a specialty healthcare provider.
  • Proficiency with electronic health records (EHR) systems and medical billing software.
  • Strong knowledge of medical terminology, insurance processes, and HIPAA regulations.
  • Excellent organizational skills and the ability to manage multiple tasks simultaneously.
  • Great interpersonal and communication skills, with a focus on patient-centered care.
  • Ability to work independently and as part of a team in a fast-paced environment.


Benefits:

  • Competitive salary based on experience.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 2 weeks paid time off plus holidays.
  • Opportunities for professional development and growth.


Equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.