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Desktop Technician
4 months ago
Desktop Technician - Hardware
Gives technical assistance and support for incoming questions and issues related to computer systemsAssesses and troubleshoots computer support problems, performs diagnostic tests on programs, finds problem, and determines and implements solutions, applying understanding of computer software and hardware products and services.Associates Degree in IT or related field (Preferred)3+ Years in helpdesk supportIAT II Certification – Security+ CE or -one of the following: CCNA-Security, - CySA+, GICSP, GSEC, CND; SSCPExperience with call manager and ticketing systemsExperience supporting desktops and end user hardwareMust be able to pass background check