Key Account Manager

2 months ago


Chicago, United States EVERSANA Full time
Job DescriptionJob DescriptionCompany Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.

Job Description

The EVERSANA/Citius Oncology Key Account Manager, will manage a defined geography to support the launch of Lymphir to hematology-oncology and dermatology practices in the US. This will include all practices and Academic institutions in the geography.

EVERSANA Deployment Solutions offers our employees competitive compensation, fleet vehicle package, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.

Sales Objectives:

  • Exceed assigned sales revenue goals and brand key performance objectives.
  • Conduct formal and informal presentations and convey complex scientific, reimbursement, and business information fluently to assigned targets by employing excellent customer centric selling skills in a compliant and ethical manner.
  • Develop local, regional and national KOLs in assigned territory.
  • Establish and maintain professional relationships with targeted medical centers, pharmacies, physicians, medical staff, and other allied HCPS and key stakeholders.
  • Maintain expertise in all patient related services and provide guidance to HCPs and accounts of these services.
  • Develop and maintain relevant disease state(s), and appropriate knowledge of competitive products.
  • Possess the technical aptitude to comprehend complex clinical data as it is related to the effective and compliant promotion of assigned products.

Territory Planning & Reporting:

  • Consistently analyze performance, business trends, and promotional/in-service budgets; develop and execute business plans that optimize the commercial potential of Lymphir.
  • Effectively prioritize field activities in a large territory to maximize effort.
  • Prepares various reports and presentations for management as required
  • Utilize the CRM System to maximize efficiency and effectiveness.

Development & Administration:

  • Accept and effectively incorporate coaching feedback and take ownership for continued personal development.
  • Ability to sell both "face to face" and virtually via Zoom/Teams/teleconferencing.
  • Consistently displays positive attitude through challenges and change.
  • Display proficient and appropriate utilization of sales operations and corporate information systems.
  • Manages budget for territory within assigned Company guidelines.

Oncology Experience:

  • Significant experience in oncology sales, key account management is crucial. This includes a strong understanding of oncology products, treatment modalities, and the oncology market landscape.
  • Proficiency in working with specialty drugs via a HUB distribution model is preferred
  • Launch experience
  • Proven track record of successful performance – must have documentation - national awards

 Clinical Knowledge:

  • In-depth knowledge of oncology treatments, therapeutic areas, and emerging trends in oncology is preferred.
  • Established Relationships:
  • A proven track record of successfully managing and expanding key accounts. Existing relationships with key opinion leaders (KOLs), Hematologists/oncologists/dermatologists, and other stakeholders in the oncology field are highly valued.

Strategic Thinking in Oncology:

  • Implement strategic plans specific LYMPHIR. This includes understanding the unique challenges and opportunities, as well as the ability to tailor sales messages.
  • Reimbursement and HUB Support:
  • Support customers with reimbursement, J code and payer issues. Given the complexity and sensitivity of oncology treatments for patients and providers communicate our best in-class LYMPHIR HUB support is crucial.

Adaptability to Oncology Advances:

  • Stay abreast of the latest developments in oncology to effectively engage with key accounts.

Collaboration with Oncology Experts and Internal Team

  • Ability to collaborate with oncology experts, medical affairs teams, and cross-functional teams within the organization to ensure a comprehensive and integrated approach to key account management.
  • Ability to function effectively in an evolving start-up organization.

 #LI-EC2

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Education:  Bachelor’s degree in related field
  • Oncology Experience:  Minimum 5 years of hematology/oncology or rare disease experience.
  • Strong understanding of oncology products, treatment modalities, and the oncology market landscape. Understanding the hunters mindset in a rare disease space is critical.
  • Broad cross-functional experience in other commercial roles, such as marketing, sales operations, training, national/corporate accounts, managed markets, hospital markets, etc is a plus.
  • Clinical Knowledge: In-depth knowledge of oncology treatments, therapeutic areas, and emerging trends in oncology is preferred. .
  • Established Relationships: A proven track record of successfully managing and expanding key accounts. Existing relationships with key opinion leaders (KOLs), oncologists, and other stakeholders in the oncology field are highly valued.
  • Market Analysis: Strong analytical skills for assessing market dynamics, competitor activities, and trends in the oncology space. This includes the ability to gather and interpret data to inform strategic decision-making for the assigned region. Understanding patient claim data and their importance in identifying patients is key.
  • Reimbursement and HUB Support: Significant understanding of Infusion/Buy and Bill  reimbursement. Ability to coach representatives working with a Patient Support Service HUB.
  • Technology/Equipment:  Strong knowledge of VEEVA systems.


Additional Information

 OUR CULTURAL BELIEFS

Patient Minded - I act with the patient’s best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action -  I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others. 

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters -  I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect.


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