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Key Account Manager National Account Program
3 months ago
- Cross sell consumer (majority) and industrial verticals nationally
- Directly responsible for important accounts: engaging with the customer and Kuehne + Nagel's network as the lynchpin in developing a relationship. Become a trusted advisor and the customers voice within Kuehne + Nagel
- Plan and build key account strategy: defining strategic approach on value proposition and solution and the internal and external positions of Kuehne + Nagel on RFQs and tenders; partner with our departments to deliver attractive pricing and service
- Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio
- Conduct structured review sessions: aligning and updating customers on customer strategy and priorities; adjust our value proposition; offer continuous improvement and new ideas
- Competently connect global account teams: ensuring true global customer representation, collaborating with other national/regional KAM's
- Key Account Manager networks globally and exchanges best practices and sales leads
- Control monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. accurate reporting)
- Hand over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne + Nagel are met
- Undergraduate degree in logistics or related business field.
- Experience with End-to-End Logistics processes and solutions.
- Requires minimum 5+ years of freight forwarding sales experience.
- Requires in-depth knowledge of international supply chain and experience with clients on a global scale.