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Area Manager
3 months ago
- Lead and manage a team of Operations Managers and Supervisors across multiple locations within the region
- Develop and execute operational strategies that align with company goals and standards, while driving continuous improvement
- Conduct monthly General Management meeting to update, coach and train of new processes and procedures
- Accountable for all store repairs, cleanliness, and upkeep
- Assist with issues POS / Printers / ADT alarm / Health Inspection / Speed tab (App)/Jolt
- Monitor and analyze key performance indicators (KPIs) to assess the efficiency, productivity, and quality of operations
- Collaborate with cross-functional teams to implement process enhancements, streamline workflows, and ensure optimal resource allocation
- Ensure consistent adherence to company policies, procedures, and operational guidelines across all locations
- Foster a culture of teamwork, accountability, and performance excellence within the regional operations team
- Monitor inventory levels and ensure accurate stock management across locations.
- Identify opportunities for cost reduction and revenue growth within the region
- Address operational challenges and implement solutions in a timely and effective manner
- Provide regular reports to senior management on regional performance, challenges, and opportunities
- Conduct weekly onsite visits 3-4 times a week
- Bachelor’s Degree and/or applied equivalent.
- A minimum of 3 to 5 of experience in the Hospitality and/or Coffee/Tea Operations preferred.
- Strong leadership and team building skills.
- Excellent communication and interpersonal skills.
- Proven track record of managing multiple locations or areas.
- Strong organizational skills and attention to detail.
- Proficient in budgeting, financial analysis, and cost management.
- Ability to analyze data and make strategic decisions.
- Willingness to travel extensively within the assigned area, travel up to 75 %.