Janitorial Area Manager

4 weeks ago


Dallas, Texas, United States ABM Industries Full time
Job Summary

The Area Manager is responsible for the growth, operational and financial success of their branch. This role requires a strong leader who can motivate and develop a diverse team, engage in regular client interaction, and drive business growth through sales and marketing efforts.

Key Responsibilities
  • Maintain constant communication with clients to ensure consistent and satisfactory service.
  • Entertain clients and prospective clients, and respond to customer inquiries and resolve complaints.
  • Ensure quality services are provided in accordance with account requirements, and visit client accounts to establish customer inspection and visitation schedules.
  • Maintain effective and robust quality assurance programs, and identify and correct problems pertaining to productivity and efficiency.
  • Create a team-oriented environment where employees can learn and succeed, and demonstrate solid leadership skills.
  • Ensure branch employees understand their responsibilities and are properly trained, and regularly review employee performance and address performance issues.
  • Meet branch sales objectives by partnering with sales team in efforts to develop new business and other opportunities.
  • Develop and maintain solid relationships with clients and become the face of the organization in the local marketplace.
  • Responsible for all financial aspects of branch operations, including budgeting, labor review, billing, receivables, and payables.
Requirements
  • Bachelor's degree
  • Understanding of the service industry trends, practices, and process
  • 5+ years prior management or supervisor experience in the janitorial or facilities field
  • Solid accounting and business acumen


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