Front Desk
1 month ago
We are looking for a Front Desk/Night Auditor who loves working with people, possesses a strong commitment to customer satisfaction, and is good with numbers. We provide the tools and training to bolster your hospitality career goals. If you are seeking a position with a team of true professionals, apply today
Compensation:$16 - $18 DOE
Responsibilities:- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Provide exceptional service to all hotel guests during their stay
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Some college is preferred but a high school diploma or equivalent is required
- Excellent customer service and communication skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Must be dependable and able to work without supervision. Standing for long periods of time.
Best Western Premier Great Northern Hotel Helena is a multiyear award-winning conference hotel, in the top 50 of 2200 Best Westerns in North America. At this Helena hotel, every staff member is committed to providing the absolute best in service. With spacious rooms, a relaxing atmosphere, and a downtown location, the Best Western Premier Helena Great Northern Hotel has everything guests need for a wonderful stay.
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