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Reception Coordinator

2 months ago

Helena, Montana, United States Meadowood Resort LLC Full time
Meadowood Resort LLC Front Desk Associate

Meadowood Resort LLC is in search of a dedicated Front Desk Associate to enhance our team of hospitality professionals. In this role, you will be responsible for delivering exceptional service to all visitors, addressing guest concerns, and ensuring efficient front desk operations. If you possess excellent customer service abilities, strong communication skills, and can thrive in a fast-paced environment, we encourage you to consider this opportunity.

Key Responsibilities:
  • Deliver exceptional service to guests
  • Resolve guest inquiries and complaints
  • Facilitate check-in and check-out processes, including billing
  • Maintain an organized and welcoming reception area
  • Ensure necessary supplies and resources are available
Qualifications:
  • Proven customer service experience
  • Strong communication and interpersonal skills
  • Effective problem-solving capabilities
  • Attention to detail and strong organizational skills
  • Familiarity with MS Office applications
  • Ability to collaborate effectively within a team
  • Willingness to work on weekends
Education and Experience:

A background in front desk operations or hospitality, along with a high school diploma and a valid driver's license, is required.

Physical Requirements:
  • Combination of standing and sitting
  • Ability to perform physical tasks such as bending and lifting up to 35 pounds
  • Good vision and hearing capabilities

Meadowood Resort LLC is an Equal Opportunity Employer, providing a variety of benefits to our team members. Join us in offering outstanding service and creating unforgettable experiences for our guests.