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Guest Services Coordinator

2 months ago

Helena, Montana, United States Meadowood Resort LLC Full time
Meadowood Resort Front Desk Associate

Meadowood Resort LLC is in search of a dedicated Front Desk Associate to enhance our esteemed team of hospitality professionals. In this role, you will be responsible for delivering exceptional service to all visitors, addressing guest concerns, and ensuring efficient front desk operations. If you possess excellent customer service abilities, strong communication skills, and thrive in a fast-paced environment, we encourage you to consider this opportunity.

Key Responsibilities:
  • Deliver exemplary service to guests
  • Resolve guest inquiries and concerns
  • Facilitate check-in and check-out processes
  • Maintain an orderly and welcoming reception area
  • Ensure the front desk is well-stocked with necessary supplies
Required Qualifications:
  • Proven experience in guest service
  • Strong communication and interpersonal skills
  • Effective problem-solving capabilities
  • Attention to detail and strong organizational skills
  • Proficient in Microsoft Office Suite
  • Able to collaborate effectively within a team
  • Willingness to work on weekends
Education and Experience:

A high school diploma, valid driver's license, and prior experience in front desk or hospitality roles are essential.

Physical Requirements:
  • Ability to alternate between standing and sitting
  • Capable of performing physical tasks such as bending and lifting items up to 35 pounds
  • Good visual and auditory capabilities

Meadowood Resort LLC is an Equal Opportunity Employer, providing a comprehensive benefits package to our staff. We are committed to delivering outstanding service and creating unforgettable experiences for our guests.