Strategic Accounts Manager

1 month ago

Freeport, United States Wayside Publishing Full time
Job DescriptionJob DescriptionDescription:

We are seeking a highly motivated and experienced Strategic Accounts Manager to lead our field team and drive collaboration on large accounts. The ideal candidate will have a proven track record in account management, strong leadership skills, and the ability to build and maintain strategic relationships with key stakeholders. This role is critical in ensuring our customers' success and satisfaction while achieving our business objectives. As a K12 Strategic Accounts Manager, you will be responsible for driving sales growth and adoption of our educational products and solutions within the K12 market with large accounts.


Who We Are

Wayside Publishing is a progressive developer of world language programs, resources, and materials for middle and high schools across the United States. We partner with educators to craft transformative texts and digital tools that engage students and foster successful communication and understanding across cultures.


Responsibilities:

  • Lead and Develop the Field Team:
  • Provide leadership, mentorship, and guidance to the field team.
  • Foster a collaborative and high-performing team culture.
  • Work with National Sales Manager to determine best practices.
  • Strategic Account Management:
  • Develop and execute strategic account plans for large, complex accounts.
  • Build and maintain strong relationships with key decision-makers and stakeholders.
  • Identify and understand the district needs, challenges, and opportunities.
  • Ensure customer satisfaction by addressing issues and providing timely solutions.
  • Collaboration and Coordination:
  • Work closely with internal teams (sales, marketing, product development, etc.) to ensure alignment and support for strategic accounts.
  • Facilitate effective communication and collaboration between the field team and other departments.
  • Coordinate and lead regular account review meetings with clients and internal stakeholders.
  • You will work with adoptions to research state legislations, trends and create best practices.
  • Business Development:
  • Identify new business opportunities within existing accounts.
  • Develop and implement strategies to expand our presence and increase revenue.
  • Monitor industry trends and competitor activities to identify opportunities and threats.
  • Reporting and Analysis:
  • Track and report on account performance metrics using Salesforce.
  • Provide regular updates and reports to senior management.
  • Analyze account data to identify trends, risks, and opportunities.
  • Customer Advocacy:
  • Serve as the voice of the customer within the organization.
  • Advocate for customer needs and ensure they are addressed in product development and service delivery.
  • Other duties as assigned
Requirements:
  • Bachelor's degree in business, education, or a related field; MBA or advanced degree preferred.
  • Minimum 7 years’ experience with a proven track record of success in K12 publishing, or related roles with experience managing strategic accounts and driving adoption of educational products and solutions (with at least 4 years of experience in a managerial role).
  • Strong understanding of the K12 education market, including knowledge of curriculum standards, funding mechanisms, and purchasing processes.
  • Excellent communication and interpersonal skills, with the ability to build rapport and credibility with diverse stakeholders.
  • Experience working with adoption states and understanding their unique requirements and procurement processes is highly desirable.
  • Knowledge of state-specific adoption cycles, approval processes, and funding sources will be advantageous in effectively navigating sales opportunities in adoption states.
  • Ability to collaborate closely with internal teams to ensure that products meet adoption state standards and requirements, positioning our offerings for successful adoption.
  • Strategic thinker with the ability to develop and execute complex sales plans and initiatives.
  • Results-oriented mindset with a focus on exceeding sales targets and delivering exceptional customer experiences.
  • Highly organized with excellent time management and prioritization skills.
  • Proficiency in CRM software and Microsoft Office suite.
  • Willingness to travel as needed to meet with customers and attend industry events.
  • Passion for education and a commitment to making a positive impact in the K12 sector.
  • Experience in education is a plus.

What We Offer

  • Competitive compensation: base salary plus achievement-based incentive program, uncapped potential.
  • Health insurance with options for dental, vision, life insurance, and more.
  • Retirement savings plan with employer contribution.
  • Employer-paid STD and LTD policies.
  • Paid holidays.
  • Work/life balance as a company value.
  • Collaborative and inclusive company culture.

We believe that traditional hiring policies can hurt the most marginalized people in society, including people of color, people from working-class backgrounds, women, and LGBTQ people. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.


Wayside Publishing is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.


When submitting your application, please include a concise cover letter that speaks to your experience, and why this role is the next best step in your career.


NO PHONE CALLS OR RECRUITERS PLEASE.

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