Parcel Audit Specialist
7 days ago
Purpose/Job Function:
The Parcel Audit Specialist will review carrier bills for AFS clients, ensuring accuracy in billing. This position is responsible for troubleshooting issues with clients, carriers and AFS departments. This is a team-oriented position that requires frequent interaction with many departments throughout AFS. This position serves as the final step in the audit process to find any errors in relation to pricing, service and classification issues. In addition, this role is responsible to uphold our core values: Ethics, Engagement, and Excellence.
Essential Functions:
- Auditing of client bills for accuracy of pricing, services and classification
- Resolve balance dues received by carriers
- Maintaining client information sheets and audit folders
Qualification/Requirements:
- Must be able to work in MS Outlook, Word and Excel
- Ability to multitask and work with minimum supervision
- Must be detail-oriented and have strong problem-solving skills
- Must have good verbal and written communication skills
- Ability to effectively present information and respond to questions from groups of managers, clients or customers
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables
Education/Experience:
- High School Diploma or GED required; college degree preferred
- 1 year of related experience and/or training a plus
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