Food and Beverage Manager

Come join our team…

Trump National Golf Club Jupiter is a family oriented 5-star golf club located in the heart of Palm Beach County. This premier club features an award-winning 18-hole golf course, state-of-the art clubhouse, the finest of dining venues, spa and fitness center and a resort style pool. All coming together to make this one of the most desirable clubs in all of Florida

At Trump National Golf Club Jupiter, our mission is to provide a memorable experience for the entire family to enjoy. This is achieved through our world-class facilities and the superior service provided by our dedicated staff.

If you wish to join an elite team, Trump National Golf Club Jupiter is currently hiring. Successful candidates must have a passion for the hospitality industry, commitment to excellence, great communication skills, strong work ethic, and understand the importance of teamwork.

Applications are now being accepted for the following position:

Food & Beverage Supervisor

Summary: Responsible for ensuring the highest level of member service by overseeing all aspects of service and service staff, while working in a clean and safe environment and meeting all financial goals for sales and expenses.

Essential Duties and Responsibilities include the following. Other duties maybe assigned.

• Manages service aspects in all food and beverage outlets and events.
• Hires, manages and trains staff in all technical and non-technical aspects of their role including Club standards of quality and service.
• Coordinates with front desk staff regarding reservation details and monitors table reservation schedules.
• Creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all.
• Assigns duties, work stations and responsibilities to staff and directs their performance.
• Plans Dining Room set-up based upon anticipated guest counts and/or client needs.
• Conducts pre-shift/pre-event meetings with staff to ensure smooth, efficient service.
• Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with the Club’s policies and applicable laws.
• Inspects dining areas to ensure proper room preparation, including setup of tables, chairs, linens, table settings, glassware, etc.
• Checks work areas for cleanliness, safety and sanitation.
• Greets members and guests, ensuring that their needs are met.
• Maintains member and guest satisfaction by handling inquiries, concerns or comments and providing solutions.
• Conducts opening and closing procedures for dining room and Oasis.
• Authorizes staff to work overtime.
• Requisitions supplies for service such as glassware, china silverware, etc. and returns items to inventory.
• Maintains inventory of dining room items including silverware, coffee pots, water pitchers, salt & pepper holders, sugar bowls, etc.
• Manages within budgetary restraint by maintaining effective profit and loss controls and monitoring labor costs.
• Develops and implements programs to increase sales by identifying and targeting sales opportunities including promotions and training staff on “up-selling”.
• Suggests menu items, specials and wines to guests.
• Coordinates Room Service orders with the Front Desk and Kitchen Staff, oversees and directs the delivery and pick-up of room service orders and trays with the wait staff.
• Coordinates wine receiving, par levels, transfers in/out, and monthly inventory utilizing beverage software system.
• Produces daily sales analysis and other reports from the JONAS system.
• Maintains accurate daily and weekly timecard punch details for service staff and approves time for payroll in ADP.
• Meets with winery representatives and tastes wines to select wines.
• Provides training for all service staff in proper wine service.
• Communicates and teams well with other departments ensuring appropriate staff levels for all events.
• Attends and participates in weekly leadership meetings.
• Follows all safety, sanitation, and food handling practices to ensure the maintenance of high-quality standards.
• Assists in preparing annual F&B budget.

Supervisory Responsibilities: Manages three dining room captains who assist in supervising up to 20 employees. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s polices and applicable laws. Responsibilities include interviewing, hiring, and training employees: planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems with members and guests. Assists with all major club events in coordination with the Catering and Special Events department.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual should have knowledge of Point of Service systems preferably JONA and proficient in Microsoft Office, including Word, Excel, and Outlook.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

We offer a competitive benefits package including:

• Paid Time Off (vacation & sick/personal time)
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Voluntary Life Insurance
• Company Paid Short & Long Term Disability
• Accident Coverage
• Critical Illness Coverage
• Hospital Indemnity Coverage
• Legal Plan Insurance
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• 401(k) Retirement Savings Plan

EOE/DFWP