Lead Culinary Operations Manager

2 weeks ago

Jupiter, Florida, United States Cinpolis Luxury Cinemas Full time

CINPOLIS CAREERS


CINPOLIS USA IS A PREEMINENT CINEMA EXHIBITOR THAT PROVIDES PATRONS WITH ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS "CINPOLIS LUXURY CINEMAS" AND "CINPOLIS" THEATER FORMATS.


Join our Team

AS A VALUED MEMBER OF CINPOLIS, YOU ARE OUR TOP PRIORITY

  • Embark on your professional journey with Cinpolis
  • Acquire essential insights into the cinema exhibition sector
  • Leverage your expertise to advance your career in film and cinema

POSITION OVERVIEW

FLSA STATUS:
Exempt

POSITION TITLE:
Kitchen Manager

DEPARTMENT:
Operations

LOCATION:
Theater

SUPERVISORY RESPONSIBILITY: Yes

REPORTS TO:
General Manager

ROLE SUMMARY

The Kitchen Manager plays a pivotal role in assisting the management team by exemplifying leadership and equipping staff with the necessary skills to deliver an outstanding dining experience for every guest.

This position entails providing comprehensive leadership, oversight, and guidance during shifts to consistently achieve or surpass guest satisfaction concerning food safety and quality.


KEY RESPONSIBILITIES
People Management

  • Offer direction, mentorship, and leadership to all back-of-house personnel (including food preparation, safety, sanitation, and adherence to company policies)
  • Recruit, mentor, and train kitchen staff to effectively perform various tasks and operate equipment
  • Accountable for instructing kitchen and concessions staff on cleanliness and sanitation protocols
  • Ensures compliance with company policies and procedures in collaboration with HRBP
Operational Processes

  • Utilize all necessary tools to guarantee quality food is prepared according to recipe specifications within company-approved timeframes
  • Ensure food product freshness through proper procurement and product rotation, employing the FIFO method
  • Conduct daily checks on food storage and temperatures, documenting findings and alerting maintenance of any discrepancies
  • Attend training sessions for new menu items and educate kitchen staff on proper preparation techniques
  • Communicate, implement, and monitor all changes related to food products and kitchen systems and procedures
  • Verify and maintain appropriate food holding and refrigeration temperature control points
  • Oversee the rollout of all company initiatives and new menu introductions
  • Ensure completion of daily opening, mid, and closing operational tasks
  • Maintain kitchen equipment by adhering to manufacturer’s instructions, educating staff on proper usage, ensuring equipment supplies, and coordinating repairs as needed
Guest Experience

  • Deliver an exceptional guest experience through the execution of high-quality food and beverages
  • Engage in proactive guest management by adhering to empowerment policies and identifying opportunities before they arise, addressing issues promptly to leave guests with a positive impression of the company
  • Assist managers and the General Manager with front-of-house responsibilities as required
Financial Management

  • Responsible for weekly kitchen staff scheduling based on theater occupancy forecasts, movie schedules, and employee availability
  • Execute private events to optimize sales and enhance the guest experience
  • Manage food costs and usage by following proper requisition processes, storage protocols, standard recipes, and waste control measures
  • Ensure successful achievement of daily and weekly budgets, goals, and objectives
  • Perform other duties as assigned
EDUCATION AND EXPERIENCE

  • 1-3 years of kitchen management experience required
  • Culinary arts degree preferred
  • Food Managers Certification required
  • Strong guest service, administrative, and follow-up skills
  • Comfortable communicating and collaborating with guests, peers, subordinates, vendors, or partners
  • Intermediate to advanced understanding of food and beverage functions
  • Advanced knowledge of food, health, and safety regulations
  • Availability to work during holidays, nights, and weekends with increased hours during peak periods
  • Frequent standing, walking, lifting, twisting, bending, and navigating stairs

SKILLS

  • Ability to thrive under pressure in a fast-paced environment
  • Demonstrated leadership and motivational capabilities
  • Exhibits a professional demeanor and serves as a positive role model within the restaurant and support office
  • Strong written and verbal communication abilities
  • Effective decision-making skills
  • Equally adept at communicating, negotiating, and collaborating with guests, peers, direct reports, vendors, or partners
  • High expectations for guest satisfaction and focus
  • Resourceful problem-solving abilities
  • Self-driven and results-oriented
  • Excellent organizational and time management skills with the capacity to multitask and delegate effectively
  • Holds self and others accountable to consistently uphold high performance standards
WORKING CONDITIONS/PHYSICAL DEMANDS


The physical demands outlined here are representative of those that must be met by an employee to successfully execute the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While fulfilling the responsibilities of this position, employees will walk, bend, and stand for extended periods. Employees frequently use hands for tasks such as handling or feeling; and reaching with hands and arms. Occasionally, employees may lift and/or move up to 10 pounds, and may be required to lift 25 to 50 pounds with assistance.


Employees typically work in a theater environment where standard levels of noise, dust, and activity are expected.

The noise level in the work environment is typical for cinemas and may vary from moderate to high depending on the area.

Please note, this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position.

Duties, responsibilities, and activities may change or be added at any time based on business needs.
Cinpolis USA is proud to be an Equal Employment Opportunity employer.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.

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